PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Springleaf Financial and Avant as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Springleaf Financial
Avant

Springleaf Financial and Avant Overview

Total reviews
460
42
Company responses
0
0
Issues resolved
2
0

Springleaf Financial was first mentioned on PissedConsumer on Apr 10, 2011 and since then this brand received 460 reviews. It is 418 reviews more than Avant received since Jun 29, 2015.

Springleaf Financial and Avant Consumer Ratings

Rank
161 out of 1192 in Loans and Mortgages category
57 out of 1192 in Loans and Mortgages category
Customer service
147 in category
64 in category
Product or Service Quality
102 in category
30 in category
Website
143 in category
72 in category

According to consumer ratings and reviews, Avant ranks 104 points higher in the Loans and Mortgages category than Springleaf Financial. People gave Springleaf Financial 1.3 stars for Customer service criterion in Loans and Mortgages category and it is 210 points higher than the worst rated brand in this category. At the same time, Avant was rated 2 stars for Customer service criterion in this category and it is 293 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Avant has a higher rating than Springleaf Financial. Regarding Website criterion, consumers gave Springleaf Financial 1.7 stars and it is 60% greater than other in category. Avant however was rated 2.2 stars and it is 80% greater than other in category.

Springleaf Financial and Avant Rating Details

Customer service
1.3 (123 reviews)
2 (21 reviews)
Reviewer's quote

...Also I may add, the customer service from Springleaf and one financial had been great. Thank you..

Bernadette S

Customer service rep tried to lie twice the first time she said O it is a merchant error, I said I tried it three times, The next time she said I don't have enough credit!!! Keep in mind I never missed a payment. I talked to Dentanio ( a glorified piece of you know what) and he literally did not...

Basel A
Product or Service Quality
1.5 (122 reviews)
2.5 (19 reviews)
Reviewer's quote

Will never get my business!!!! I called Customer Service to see why my application was denied, could barely get a word in...

PissedConsumer927024

Their customer service told me that after 9 months perfect payment I could refinance for a lower interest rate . LIE !!! I called and they said I had to add a minimum of 1000 dollars and extend the term of my loan and maybe the computer would generate a lower interest rate . Im pissed that I was...

teresa m
Website
1.7 (109 reviews)
2.2 (18 reviews)
Reviewer's quote

...which I have not gone by in over 20 years! There is no number to call to complain to request to have my name removed from the mail list and nothing on their website either. Some poor soul at the local office is going to get an ear full, because I have had it! Tired of throwing these mailings in my shredder at...

PissedConsumer845608

...my current loan, so I applied, they at first didn't acknowledge the first application, so I reapplied, I had to call them several times as the app and website had technical difficulties and I couldn't access the contract to sign it. Once they fixed the contract, it was a totally different amount than the original contract. I called...

PissedConsumer1197736

Springleaf Financial and Avant Pros and Cons

Pros
  • Agents were very nice
  • Staff
  • Friendly service
  • Service
  • Quickness
  • I just dont know
Cons
  • Customer service
  • Lack of resolution to my issue
  • Lack of issue resolution
  • Mislead
  • Lied
  • I did not like this customer service terrible

Springleaf Financial and Avant Most Positive Reviews

Top rated reviews
5

I don't have a complaint but I have all nice things to say about springleaf financial services especially the branch...

5

i got loan of 2000 $ ,nice it was on monthly installments bases, really it helped me for my bill payments and christmas...

Springleaf Financial and Avant Most Critical Reviews

Lowest rated reviews
1

I keep getting annoying solicitation letters from this company for over a year, when i have repeatedly by phone and...

1

I received a letter in the mail. I am one to always think of why Consolidating my credit card debt would be great? Yet,...

Springleaf Financial and Avant Latest Reviews

Recent published reviews

I was just notified that there is something on my credit report that is showing charged off that I paid. The company...

Read all 460 reviews
5

Payment Schedule payment accommodation for next Due date has been established

Read all 42 reviews

Springleaf Financial and Avant Products and Services

Most reviewed product and services
  • Springleaf Financial Loan (296 reviews)
  • Springleaf Financial Customer Care (25 reviews)
  • Springleaf Financial Auto Loan (18 reviews)
  • Avant Customer Care (10 reviews)
  • Avant Loan (7 reviews)
  • Avant Loan Refinance (3 reviews)