PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Reimage and Avanquest as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Reimage

Reimage

Has verified representatives
2.9
Avanquest

Avanquest

2.0
Reimage
Avanquest

Reimage and Avanquest Overview

Total reviews
229
123
Company responses
230
10
Issues resolved
5
5

Reimage was first mentioned on PissedConsumer on Aug 22, 2014 and since then this brand received 229 reviews. It is 106 reviews more than Avanquest received since May 26, 2010. Reimage responds to reviews and communicates with its consumers more often than Avanquest. Reimage customer service team contacts its customers via PissedConsumer.com in 100 percent of cases. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Avanquest customer support team than with Reimage customer service.

Reimage and Avanquest Consumer Ratings

Rank
78 out of 1358 in Software category
137 out of 1358 in Software category
Customer service
101 in category
129 in category
Product or Service Quality
149 in category
145 in category
Value for money
138 in category
115 in category

According to consumer ratings and reviews, Reimage ranks 59 points higher in the Software category than Avanquest. People gave Reimage 1.5 stars for Customer service criterion in Software category and it is 293 points higher than the worst rated brand in this category. At the same time, Avanquest was rated 1.3 stars for Customer service criterion in this category and it is 265 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Avanquest has a higher rating than Avanquest. Regarding Value for money criterion, consumers gave Reimage 1.4 stars and it is 65% greater than other in category. Avanquest however was rated 1.8 stars and it is 71% greater than other in category.

Reimage and Avanquest Rating Details

Customer service
1.5 (94 reviews)
1.3 (43 reviews)
Reviewer's quote

...As a result of this outstanding customer service I will be definitely be recommending this to my friends who is dumb when it comes to computers As a result of this outstanding customer service I will be definitely be recommending this to my friends who is dumb when it comes to computers..

John C

Arrogant style of the customer service reps. SHAME shame shame shame shame shame shame shame shame shame shame shame shame shame shame shame shame shame shame shame shame shame shame shame shame shame SHAME shame shame shame shame shame shame shame shame shame shame shame shame shame shame shame...

Norman S
Product or Service Quality
1.4 (94 reviews)
1.4 (38 reviews)
Reviewer's quote

I didn’t want the product! Had trouble getting it off my computer. It was installed without my permission. I had webroot already protecting my system with BestBuy’s geek squad a phone call away...

PissedConsumer1669261

...Trying to get a refund is impossible! They do not stand behind the product and give refunds w/o question..

Eual
Value for money
1.4 (87 reviews)
1.8 (28 reviews)
Reviewer's quote

...This has not arrived and I am questioning whether this was a scam to keep my money..

Juliett

...They stike my money..

PissedConsumer1477597

Reimage and Avanquest Pros and Cons

Pros
  • Customer service
  • Very polite and friendly
  • Polite
  • Thier produces
  • Product
  • Great service
Cons
  • Service was a scam
  • Customer service
  • Awful and dishonest
  • Customer service
  • No clear directions or telephone contact
  • Email harassment

Reimage and Avanquest Most Positive Reviews

Top rated reviews
5

Reimage software did not work for me. For some reason that I do not know it damaged the boot sector of my disk and I had...

5

Please join the Avanquest Class Action Lawsuit. http://avanquestclassaction.com See the "ABOUT" area for details of our...

Reimage and Avanquest Most Critical Reviews

Lowest rated reviews
1

This company is a scam. Their adware infects your computer and their annoying popups redirect you to their site where...

1

I'm a long-time user of SystemSuite software. For the last six months I've had Avanquest pop-up ads appearing on my...

Reimage and Avanquest Latest Reviews

Recent published reviews

I used a free scan from Reimage B4 I bought Ur program, the problem is that now a pop-up keepz popping up about every...

Read all 229 reviews

I have been using fix-it utility software for many years and have had some problems that over the years but I have used...

Read all 123 reviews

Reimage and Avanquest Products and Services

Most reviewed product and services
  • Reimage Utility Software (111 reviews)
  • Reimage Technical Support (34 reviews)
  • Reimage Customer Care (11 reviews)
  • Avanquest Customer Care (16 reviews)
  • Avanquest Technical Support (9 reviews)
  • Avanquest Fixit Utilities Utility Software (6 reviews)