PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Avalon Communities and Milestone Management as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Avalon Communities
Milestone Management

Avalon Communities and Milestone Management Overview

Total reviews
100
52
Company responses
0
0
Issues resolved
3
0

Avalon Communities was first mentioned on PissedConsumer on Oct 5, 2010 and since then this brand received 100 reviews. It is 48 reviews more than Milestone Management received since Mar 25, 2010.

Avalon Communities and Milestone Management Consumer Ratings

Rank
174 out of 2072 in Real Estate category
262 out of 2072 in Real Estate category
Customer service
141 in category
196 in category
Website
129 in category
215 in category
Staff
115 in category
174 in category

According to consumer ratings and reviews, Avalon Communities ranks 88 points higher in the Real Estate category than Milestone Management. People gave Avalon Communities 1.5 stars for Customer service criterion in Real Estate category and it is 547 points higher than the worst rated brand in this category. At the same time, Milestone Management was rated 1.1 stars for Customer service criterion in this category and it is 492 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Avalon Communities has a higher rating than Milestone Management. Regarding Staff criterion, consumers gave Avalon Communities 1.8 stars and it is 83% greater than other in category. Milestone Management however was rated 1.2 stars and it is 75% greater than other in category.

Avalon Communities and Milestone Management Rating Details

Customer service
1.5 (50 reviews)
1.1 (26 reviews)
Reviewer's quote

Customer Service not up to par. Applied for affordable housing. Blessed to get a call, studio available...

Lake

...The entire milestone management corporate office as well has displayed a pattern of disrespect and lack of customer service..

PissedConsumer1492447
Website
2.5 (45 reviews)
1.8 (24 reviews)
Reviewer's quote

I have lived in Avalon Tyson's for 1 year and moved out Dec 2019. There is little minor stain on the carpet near the door, which is normal wear and tear since that's where you take off your shoes. Instead of trying to clean it, the Avalon apt replaced the whole apt carpet and charged me $500....

Danice

...They refused to refund me fees due to their glitch claiming I used the wrong website. Stating the email everyone received to register. Well I got one that said, "Welcome to Resident Services for The Residence at North Dallas Apartments...

PissedConsumer1277556
Staff
1.8 (42 reviews)
1.2 (21 reviews)
Reviewer's quote

we have a great team here !!! The staff in the office are awesome !!! they are friendly as well as helpful !!! They also have great community events ! The maintenance team is also great ,they fix your request in a timely manner !!..

PissedConsumer1702512

Both management companies and both prior and current staff have known about my disability and my attempts to be approved for it. I regularly come into the leasing office and the current staff know me and have acted as if they were sympathetic to my situation. However, they are hypocritical because...

PissedConsumer1039174

Avalon Communities and Milestone Management Pros and Cons

Pros
  • Location
  • Apartments
  • Staff in rental office
  • Have a place to live
  • Staff
  • Okay property
Cons
  • Extra charges
  • Unfairness
  • Deceptiveness in customer care
  • Price
  • Complete and utter lack of responsibility and accountability
  • Way of response

Avalon Communities and Milestone Management Most Positive Reviews

Top rated reviews
5

we have a great team here !!! The staff in the office are awesome !!! they are friendly as well as helpful !!! They...

3.8

My rent increased each year by $100.....I wanted to stay in my apartment but cannot afford $920 instead of original...

Avalon Communities and Milestone Management Most Critical Reviews

Lowest rated reviews
1

Looking for an apt. in NY (L.I) we were told that our dog was on the restricted list because they are "Nasty".
I am in...

1

I am an employee and resident for milestone mgt. And have to say it is bad just short and simple. I am overworked and un...

Avalon Communities and Milestone Management Latest Reviews

Recent published reviews
1.5

I have lived in Avalon Tyson's for 1 year and moved out Dec 2019. There is little minor stain on the carpet near the...

Read all 100 reviews
1

I need to cancel my card. I havent activated it yet and was unaware I would have to pay 75 dollars up front for just a...

Read all 52 reviews

Avalon Communities and Milestone Management Products and Services

Most reviewed product and services
  • Avalon Communities Apartment Rental (39 reviews)
  • Avalon Communities Customer Care (8 reviews)
  • Avalon Communities Apartment (4 reviews)
  • Milestone Management Apartment Rental (6 reviews)
  • Milestone Management Customer Care (5 reviews)
  • Milestone Management Apartment (5 reviews)