PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mercedes Benz Financial Services and Avalon Communities as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mercedes Benz Financial Services
Avalon Communities

Mercedes Benz Financial Services and Avalon Communities Overview

Total reviews 27 109
Company responses 0 0
Issues resolved 0 3

Mercedes Benz Financial Services and Avalon Communities Consumer Ratings

Rank
154 out of 1882 in Financial Services category
183 out of 1692 in Real Estate category
Value for money
129 in category
134 in category
Customer service
136 in category
148 in category
Product or Service Quality
101 in category
104 in category
Website
224 in category
138 in category

Mercedes Benz Financial Services and Avalon Communities Rating Details

Value for money
1.9 (14 reviews)
1.6 (41 reviews)
Reviewer's quote

...They essentially said I am stuck unless I want to throw away a bunch of money or hurt my credit by doing a voluntary surrender. They say they are all about customer loyalty but that is a lie. I am sure I would get better customer service from Kia...

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...I left early, rented a car with my own money and left family behind to get here. The weather did not cooperate. I called and phoned in and said I wont make it...

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Customer service
2 (14 reviews)
1.6 (57 reviews)
Reviewer's quote

...Asked for my ss#, zip code and last name I entered all and said contact customer service but they are closed just want to pay my freaking bill not spend half hour trying to access my account which was already using my email address to login..

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... reviews here that are similar to what I've heard at my Avalon community or what I've experienced in regards to mysterious charges/fees and no assistance from customer service. Has anyone filed a suit against them and had success? Anyone know if a class action suit would work in our cases? We could all come together and being these is...

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Product or Service Quality
2.2 (13 reviews)
1.8 (42 reviews)
Reviewer's quote

MBFS customer service has bottomed out. They treat everyone as if they are delinquent. Reps are unprofessional, untrained and beyond rude...

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I have been having the WORSE experience at AVALON NORTH apartments IN MELVILLE !!! Shame on them!! This company and their service is awful!! I have been throwing away spoiled food and emptying out my fridge every other day this past month because This company is refusing to replace the refrigerator...

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Website
1.8 (12 reviews)
2.5 (50 reviews)
Reviewer's quote

I m very disappointed by MBFS. My English limited and not enough bad words for this situation.Sorry I continue in Russian. У меня Mercedes gla 250 , лизинг от MBFS . Я хотел взять в лизинг более дорогую и большую модель GLE.Я нашёл желающего переоформить мой лизинг на GLA 250 через Swapalease.И тут...

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Do NOT move here. The management team, mainly the "sales manager named Ashley" are horrible. I have had no stop issues here, the first month I was here, during work from home order, the entire building wasn't wired for internet. I was obviously upset, but instead of being apologetic, Ashley LIED to...

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Mercedes Benz Financial Services and Avalon Communities Pros and Cons

Pros
No votes
  • Location
  • Staff in rental office
  • Maintenance team is excellent
Cons
  • Service
  • Lst month dealer warranty lease ended charged 350 key
  • Fees
  • Extra charges
  • Unfairness
  • Deceptiveness in customer care

Mercedes Benz Financial Services and Avalon Communities Most Positive Reviews

Top rated reviews
5

DEMAND all phone recordings if you have experienced ANY problems with MB CREDIT. Today I had an experience that was bey...

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5

we have a great team here !!! The staff in the office are awesome !!! they are friendly as well as helpful !!! They...

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5

Changed address. Never received paperwork as address information in system was incorrect.

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5

Last night my kitchen sink was flooding water and I called Maintenance and they sent Humberto to my apartment and he...

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Mercedes Benz Financial Services and Avalon Communities Most Critical Reviews

Lowest rated reviews
1

April 2016 my lease was transferred to a 3rd party. An overpayment occurred because MBFS debited my account and I fedex...

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1

Looking for an apt. in NY (L.I) we were told that our dog was on the restricted list because they are "Nasty".
I am in...

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1

By far THE WORSE financial institution in the car business!!!
Do not finance or lease your car through Mercedes Benz f...

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1

They will use any excuse to not return deposit, even claiming tenant should pay to dye carpet. We cleaned it professions...

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Mercedes Benz Financial Services and Avalon Communities Latest Reviews

Recent published reviews
3.8

I am a long-standing 12 years plus Mercedes Owner. I leased a C300 to get me two years before the change in the GLE. Was...

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1.4

Do NOT move here. The management team, mainly the "sales manager named Ashley" are horrible. I have had no stop issues h...

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1

I leased a 2018 GLC300 in Sept 2018. Recently my husband and I took custody of our newborn granddaughter because the...

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3.6

I leave at Avalon Wharton for the past four years. For the past two months since the beginning of July I am not able to...

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Mercedes Benz Financial Services and Avalon Communities Products and Services

Most reviewed product and services
  • Mercedes Benz Financial Services Customer Care (5 reviews)
  • Mercedes Benz Financial Services Account (3 reviews)
  • Mercedes Benz Financial Services Auto Leasing (3 reviews)
  • Avalon Communities Apartment Rental (39 reviews)
  • Avalon Communities Customer Care (8 reviews)
  • Avalon Communities Apartment (6 reviews)