PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Greystar and Avalon Communities as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Greystar
Avalon Communities

Greystar and Avalon Communities Overview

Total reviews 771 109
Company responses 0 0
Issues resolved 6 3

Greystar and Avalon Communities Consumer Ratings

Rank
218 out of 1692 in Real Estate category
182 out of 1692 in Real Estate category
Customer service
179 in category
149 in category
Website
178 in category
139 in category
Product or Service Quality
133 in category
103 in category
Value for money
140 in category
135 in category

Greystar and Avalon Communities Rating Details

Customer service
1.3 (354 reviews)
1.6 (57 reviews)
Reviewer's quote

...All around they have poor customer service and are a very greedy company! Greystar takes the word of the cleaning company that a vacant apartment needs to be cleaned, without a walk through. The apartment management never even looks to see if the apartment needs cleaning or not..

Read full review

Customer Service not up to par. Applied for affordable housing. Blessed to get a call, studio available...

Read full review
Website
2 (308 reviews)
2.5 (50 reviews)
Reviewer's quote

Instead I was ushered to a 2nd floor unit in building 8(which was not one of the units available on the website at that time). Tara talked very highly of the new amenities; new hard wood flooring, new bathroom, and the only one in the property with a keyless entry (LATCH), which honestly was the...

Read full review

Do NOT move here. The management team, mainly the "sales manager named Ashley" are horrible. I have had no stop issues here, the first month I was here, during work from home order, the entire building wasn't wired for internet. I was obviously upset, but instead of being apologetic, Ashley LIED to...

Read full review
Product or Service Quality
1.5 (247 reviews)
1.8 (42 reviews)
Reviewer's quote

...Greystar just good at making the worst service even worse..

Read full review

I have been having the WORSE experience at AVALON NORTH apartments IN MELVILLE !!! Shame on them!! This company and their service is awful!! I have been throwing away spoiled food and emptying out my fridge every other day this past month because This company is refusing to replace the refrigerator...

Read full review
Value for money
1.6 (244 reviews)
1.6 (41 reviews)
Reviewer's quote

...I am asking in good faith, to be released from the remainder of the money due. Thank you for listening..

Read full review

...Will not give money to this company..

Read full review

Greystar and Avalon Communities Pros and Cons

Pros
  • Property location
  • Location
  • Community size
  • Location
  • Staff in rental office
  • Maintenance team is excellent
Cons
  • Poor customer service
  • Management
  • Lack of concern
  • Extra charges
  • Unfairness
  • Deceptiveness in customer care

Greystar and Avalon Communities Most Positive Reviews

Top rated reviews
5

My apartment floods every time is rains I am told they are working on it. Apparently it takes a year to work on it and...

Read full review
5

we have a great team here !!! The staff in the office are awesome !!! they are friendly as well as helpful !!! They...

Read full review
5

For the first three years living here was fine. NOW almost overnight this property has gone to ***. Everything is old...

Read full review
5

Last night my kitchen sink was flooding water and I called Maintenance and they sent Humberto to my apartment and he...

Read full review

Greystar and Avalon Communities Most Critical Reviews

Lowest rated reviews
1

I live at Remington Park Apartments in Houston. The manager, Yolanda Burks is rude and incompetent. There was...

Read full review
1

Looking for an apt. in NY (L.I) we were told that our dog was on the restricted list because they are "Nasty".
I am in...

Read full review
1

THIS IS AN ACTUAL EMAIL SENT TO CORPORATE MANAGEMENT! THEY OFFERED ME $1000 TO KEEP MY MOUTH SHUT ABOUT THE DEPLORABLE C...

Read full review
1

They will use any excuse to not return deposit, even claiming tenant should pay to dye carpet. We cleaned it professions...

Read full review

Greystar and Avalon Communities Latest Reviews

Recent published reviews
1.6

I am a former resident with a Greystar property (Presidio View) and I moved out on August 31st. I have contacted the...

Read full review
1.4

Do NOT move here. The management team, mainly the "sales manager named Ashley" are horrible. I have had no stop issues h...

Read full review
1

I've had your service going on for days I'm only getting audio the video stops and stays stationary on one picture only...

Read full review
3.6

I leave at Avalon Wharton for the past four years. For the past two months since the beginning of July I am not able to...

Read full review

Greystar and Avalon Communities Products and Services

Most reviewed product and services
  • Greystar Apartment Rental (73 reviews)
  • Greystar Customer Care (54 reviews)
  • Greystar Property Manager (41 reviews)
  • Avalon Communities Apartment Rental (39 reviews)
  • Avalon Communities Customer Care (8 reviews)
  • Avalon Communities Apartment (6 reviews)