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Autozone

Service Centers and Repairs
  • 5 ISSUES RESOLVED
  • 641 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.1
Customer service
Staff
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Clean store 8
  • Location 7
  • Prices 3
  • I like the way they treat me 2
  • Products and service 2

Customers don't like

  • Service5
  • Warranty4
  • Defective parts and warranty3
  • Whole process3
  • Upper manangement2
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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 269 TOTAL REVIEWS
  • $24.4K CLAIMED LOSSES
  • $226 AVERAGE LOSS
1.8
Customer service
Staff
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Price 10
  • Will never buy from them again 9
  • Prices 4
  • Ease of use 3
  • Part availability 3

Customers don't like

  • Refund policy for defective item7
  • Inexperienced customer service staff5
  • Return policy for defective parts5
  • Refund policy for wrong part3
  • Shipping3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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user37414702

There is no comparison, rock auto is better