Start a new comparison
Delete

Autozone

Service Centers and Repairs
  • 5 ISSUES RESOLVED
  • 681 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.1
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Clean store 8
  • Location 7
  • Prices 3
  • Products and service 2
  • I like the way they treat me 2

Customers don't like

  • Service5
  • Warranty4
  • Whole process3
  • Upper manangement3
  • That they only were interested in my money3
Delete

Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 420 TOTAL REVIEWS
  • $35.1K CLAIMED LOSSES
  • $249 AVERAGE LOSS
1.9
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Will never buy from them again 12
  • Price 12
  • Prices 4
  • Part availability 4
  • Website 3

Customers don't like

  • Refund policy for defective item7
  • Return policy for defective parts5
  • Inexperienced customer service staff5
  • Customer service5
  • Being lied to and cheated4
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel
user37414702
Ridge Farm, Illinois, United States #1331244

There is no comparison, rock auto is better