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Autozone

Service Centers and Repairs
  • 5 ISSUES RESOLVED
  • 633 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.1
Customer service
Staff
Website
Reliability
Turnaround Time
  • Clean store 8
  • Location 7
  • Prices 3
  • Customer service 2
  • I like the way they treat me 2

Customers don't like

  • Service13
  • Attitude7
  • Defective parts and warranty7
  • Warranty7
  • Defective parts6
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Pep Boys

Service Centers and Repairs
  • 3 ISSUES RESOLVED
  • 1429 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.8
Customer service
Staff
Website
Reliability
Turnaround Time
  • Convenient location 6
  • Price 4
  • Personnel 3
  • Read review 1
  • Staff 1

Customers don't like

  • Poor service provided17
  • Lie about the work needed10
  • Attempt to overcharge8
  • Un-skilled mechanics8
  • Store staff8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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