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Autozone

Service Centers and Repairs
  • 5 ISSUES RESOLVED
  • 627 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.1
Customer service
Staff
Website
Reliability
Turnaround Time
  • Clean store 8
  • Location 7
  • Prices 3
  • Customer service 2
  • I like the way they treat me 2

Customers don't like

  • Service12
  • Attitude7
  • Defective parts and warranty7
  • Warranty7
  • Defective parts6
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Onstar

Service Centers and Repairs
  • 0 ISSUES RESOLVED
  • 89 TOTAL REVIEWS
  • $36.9K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Website
Reliability
Turnaround Time
  • On-board diagnostics 2
  • Navigation 2
  • Ford without onstar 1
  • Service before 2015 1
  • Reliability over the years under old system 1

Customers don't like

  • Customer service6
  • Customer service incomplete disclosure3
  • Unreliability of new system3
  • Unreliability under new system3
  • Did not disclose onstar would not work2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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