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Napa Auto Parts

Auto Parts and Accessories
  • 1 ISSUES RESOLVED
  • 263 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.9
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Friendly 4
  • People 3
  • Location 2
  • Clean facility 2
  • That napa finally came through 1

Customers don't like

  • Customer service6
  • Product quality3
  • Parts quality2
  • Ignorance2
  • Employees2
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Autozone

Service Centers and Repairs
  • 6 ISSUES RESOLVED
  • 743 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.1
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Clean store 8
  • Location 7
  • Prices 3
  • Products and service 2
  • I like the way they treat me 2

Customers don't like

  • Customer service10
  • Service5
  • Whole process4
  • Warranty4
  • Defective parts and warranty4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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