AutoZone vs Napa Auto Parts
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about AutoZone and Napa Auto Parts as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
AutoZone and Napa Auto Parts Overview
AutoZone was first mentioned on PissedConsumer on Apr 19, 2008 and since then this brand received 876 reviews. It is 530 reviews more than Napa Auto Parts received since May 6, 2010. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with AutoZone customer support team than with Napa Auto Parts customer service.
AutoZone and Napa Auto Parts Consumer Ratings
According to consumer ratings and reviews, AutoZone ranks 30 points higher in the Auto Parts and Accessories category than Napa Auto Parts. People gave AutoZone 2.3 stars for Value for money criterion in Auto Parts and Accessories category and it is 97 points higher than the worst rated brand in this category. At the same time, Napa Auto Parts was rated 1.8 stars for Value for money criterion in this category and it is 73 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that AutoZone has a higher rating than Napa Auto Parts. Regarding Product or Service Quality criterion, consumers gave AutoZone 2 stars and it is 72% greater than other in category. Napa Auto Parts however was rated 1.6 stars and it is 56% greater than other in category.
AutoZone and Napa Auto Parts Rating Details
AutoZone and Napa Auto Parts Pros and Cons
- Clean store
- Customer service
- Whole process
- Customer service
- Product quality
AutoZone and Napa Auto Parts Most Positive Reviews
AutoZone and Napa Auto Parts Most Critical Reviews
AutoZone and Napa Auto Parts Latest Reviews
AutoZone and Napa Auto Parts Products and Services
- (141 reviews)
- (87 reviews)
- (48 reviews)
- (66 reviews)
- (10 reviews)
- (9 reviews)