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AutoZone
Napa Auto Parts

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

AutoZone

AutoZone

2.2
  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 864 TOTAL REVIEWS
Rank
33 out of 524
in Auto Parts and Accessories category
Rating Details
Value for money
Price Affordability
Product or Service Quality
Exchange, Refund and Cancellation Policy
Turnaround Time
Statistics of Customer Service Calls
  • TOTAL CALLS
    274
  • SUCCESSFUL
    75%
  • AVG CALL DURATION
    02:29
  • ISSUES RESOLVED
    10%
Top Products and Services
2.4
139 reviews
2.2
88 reviews
2.1
49 reviews
Napa Auto Parts

Napa Auto Parts

1.8
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 337 TOTAL REVIEWS
Rank
62 out of 524
in Auto Parts and Accessories category
Rating Details
Value for money
Price Affordability
Product or Service Quality
Exchange, Refund and Cancellation Policy
Turnaround Time
Statistics of Customer Service Calls
  • TOTAL CALLS
    116
  • SUCCESSFUL
    69%
  • AVG CALL DURATION
    02:39
  • ISSUES RESOLVED
    8%
Top Products and Services
2
65 reviews
1
10 reviews
1.8
9 reviews

How would you compare AutoZone vs Napa Auto Parts?

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Anonymous
#1621420

Napa is over priced management in the myerstown store is ignorant and disrespectful autozone has idiots working there with there cheep made China parts but for the most part someone isn’t being disrespectful the whole time

Anonymous
#1571569

SHORT &SWEET THEY BOTH SUCK

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