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Autozone

Service Centers and Repairs
  • 5 ISSUES RESOLVED
  • 648 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.1
Customer service
Staff
Website
Reliability
Turnaround Time
  • Clean store 8
  • Location 7
  • Prices 3
  • I like the way they treat me 2
  • Products and service 2

Customers don't like

  • Service5
  • Warranty4
  • Defective parts and warranty3
  • Whole process3
  • That they only were interested in my money3
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Firestone Complete Auto Care

Service Centers and Repairs
  • 4 ISSUES RESOLVED
  • 494 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $954 AVERAGE LOSS
1.8
Customer service
Staff
Website
Reliability
Turnaround Time
  • Manager was nice 2
  • Outstanding 2
  • That the front person attempted to help 2
  • Usually mechanics do good work 2
  • Very unsatisfactory 2

Customers don't like

  • Poor service and excessive charge4
  • Excessive charge4
  • Faulty service4
  • Poor service3
  • Suggesting unnecessary repairs3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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