PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Carquest Auto Parts and AutoZone as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Carquest Auto Parts
AutoZone

Carquest Auto Parts and AutoZone Overview

Total reviews
21
919
Company responses
0
0
Issues resolved
0
6

Carquest Auto Parts and AutoZone Consumer Ratings

Rank
50 out of 360 in Auto Parts and Accessories category
40 out of 360 in Auto Parts and Accessories category
Price Affordability
No votes
55 in category
Product or Service Quality
No votes
40 in category
Value for money
No votes
39 in category
Turnaround Time
No votes
39 in category

Carquest Auto Parts and AutoZone Rating Details

Price Affordability
No votes
2.5 (275 reviews)
Reviewer's quote

The owner does have any customer service. We order over $3000.00 per month. He uses foul language and cant have a adult conversation. He said go to my competitor I dont want to do any business and you can call whoever you want cause I dont give a shot.

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Shopped online for O2 sensors, and found a good price at Az, where I haven’t shopped in years- evidently for good reason. Went to store and ordered them since they weren’t in stock, and was told they should be in later that day or the next morning. He wanted me to pay right then so I thought, ok,...

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Product or Service Quality
No votes
2 (262 reviews)
Reviewer's quote

I called to complain about a driver at your San Marcos store and was transfer to Rich the owner. He started the conversation right not being rude then I said why I was complaining about the driver getting mad when he was told wait let see if is the right part and the driver getting all mad and...

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Autozone in Grayslake sets high standards in every aspect of quality service!..

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Value for money
No votes
2.2 (272 reviews)
Reviewer's quote

There is no reason why they are keeping my refund. I have been ripped off. Shady business

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...I have to say also, you don't pay your employees enough money it's sad when people at taco Bell make more money. I also was in waiting for my extra mile award and after 3 months of asking about I just gave up. I suppose going above and beyond get you nowhere what so ever...

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Turnaround Time
No votes
2 (199 reviews)
Reviewer's quote

...Next time you buy JUNK, Write it all over the Part in a sharpie to save the next guy the aggravation. ..

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3 times while trying to use website the part (cheapest) was said to be at store wasn't at store the last time I went I complained and was given part at that price the times before I wasn't even given nothing employee said site was messed up sounds like deception..

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Carquest Auto Parts and AutoZone Pros and Cons

Pros
  • You guys ukwho
  • Steve m
  • Owner
  • Clean store
  • Location
  • Prices
Cons
  • Does not honor warranty
  • Customer service
  • Service
  • Warranty

Carquest Auto Parts and AutoZone Most Positive Reviews

Top rated reviews
5

I've had my carquest remanufactured alternator for 2 years and 5 months. So far it is still working good.

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5

You need to be smarter than a rock is all.
First - You must go online and link your telephone to the account on your ow...

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4

As an Ex-Employee of CARQUEST and now customer, I needed to tell people out there that the last post on CARQUEST being...

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5

I've always been a fan of autozone. I've always perfer autozone from all the other auto parts store but this time i...

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Carquest Auto Parts and AutoZone Most Critical Reviews

Lowest rated reviews
1

I travel for work building the nations power lines. I travel with a 14k pound fifth wheel so my wife, baby and I can...

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1

Today at autozone i ask for assistance with my automobile because the engine light was telling something was wrong. So...

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1

You can warranty the parts and the labor to get my vehicle back

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1

I purchased two duralast batteries for a power wheelchair at Autozone. They were working fine. I tried to charge the...

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Carquest Auto Parts and AutoZone Latest Reviews

Recent published reviews
1

The owner does have any customer service. We order over $3000.00 per month. He uses foul language and cant have a adult...

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No votes

I went in to purchase but after 10 minutes of standing there waiting with no assistance I walked out. There were no...

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1

I called to complain about a driver at your San Marcos store and was transfer to Rich the owner. He started the...

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1.4

Yes my. W2 is in complete. On my paystub it shows fed being taken out, but on my W 2 show nothing. Tried to call...

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Carquest Auto Parts and AutoZone Products and Services

Most reviewed product and services
  • Carquest Auto Parts Alternator (3 reviews)
  • Carquest Auto Parts Owner (1 review)
  • Autozone Manager (141 reviews)
  • Autozone Customer Care (90 reviews)
  • Autozone Auto Part (49 reviews)