PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Batteries Plus and AutoZone as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Batteries Plus
AutoZone

Batteries Plus and AutoZone Overview

Total reviews 456 1485
Company responses 0 0
Issues resolved 4 15

Batteries Plus and AutoZone Consumer Ratings

Rank
553 out of 2908 in Appliances and Electronics category
125 out of 1162 in Auto Parts and Accessories category
Customer service
447 in category
132 in category
Product or Service Quality
533 in category
142 in category
Value for money
539 in category
138 in category
Price Affordability
583 in category
179 in category

Batteries Plus and AutoZone Rating Details

Customer service
1.5
(225 reviews)
1.7
(371 reviews)
Reviewer's quote

Experienced some exceptionally poor customer service by the manager of the Layton, Utah Batteries+ store. Expensive watch was broken during 1st time battery install. After 6 months of stall tactics and redirection, the manager decided that his store wasnt responsible for any of the $120 repair cost...

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...Customer service handle the situation and was able to get me to a regional Office who was able to resolve the issue immediately and we were able to get the return taken care of without any issues. Thank you for being so helpful..

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Product or Service Quality
1.6
(190 reviews)
1.9
(480 reviews)
Reviewer's quote

...Do NOT buy Batteries and products from Batteries Plus. They sell defective products, "new" products that are not "new" and don't give a hoot about customers or customer service. Awful experience, just awful..

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...I will take my service to Advance or Napa for now on and as everyone knows a 6. 0 you are constantly working on it..

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Value for money
1.8
(181 reviews)
2.2
(459 reviews)
Reviewer's quote

...Once we got there at the day and time they agreed to they refused to program it for us so we had to get our money back. They made lots of excuses why they would not program it for us at the time we agreed to be there and even blamed us. It even smelled like marijuana in the store...

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...I need autozone to refund me my money for a rental car and alternator..

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Price Affordability
2.2
(179 reviews)
2.4
(459 reviews)
Reviewer's quote

I explained what I did and they looked at it and explained what the could do and the price. When I took it in it was dead. After the explanation I said do it...

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... for Norristown Pennsylvania off of Main Street is not taken care of this issue he tells me to take my car to a shop to see whats wrong with it and they get a price which I do I take it to Bmw , they said $2000 to replace my lights. The only thing that worked on my car still wear my fog lights because I didnt allow...

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Batteries Plus and AutoZone Pros and Cons

Pros
  • Polite clerk
  • Very willing to sell batteries
  • Variety of items
  • Location
  • Clean store
  • Prices
Cons
  • Horrible customer service
  • Managers attitude
  • Arrogant staff
  • Customer service
  • Service
  • Upper manangement

Batteries Plus and AutoZone Most Positive Reviews

Top rated reviews
5

I want to say how delighted I am with my experience at the Bellevue WA store, and particularly with store manager...

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5

Had an issue with returning an alternator to a local autozone. Customer service handle the situation and was able to get...

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5

I explained what I did and they looked at it and explained what the could do and the price. When I took it in it was...

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5

I purchase a optima yellow top battery 10 moths ago and was trying to replace because it blew up. For some reason my...

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Batteries Plus and AutoZone Most Critical Reviews

Lowest rated reviews
1

Purchased an X2 battery for my pickup 2 years ago. It was supposed to have a 5 year warranty. At 1 year, the battery fai...

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1

David so call the manager from AutoZone on 1960 and West Lake Houston Parkway,is the rudest person I ever met. As a...

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1

In the store looking for a basic battery. The guy behind the counter acted like he was doing me a favor by getting off...

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1

They installed a battery incorrectly causing my car not to runn properly. Therefore, I had to get my car sent to the...

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Batteries Plus and AutoZone Latest Reviews

Recent published reviews
No votes

I was in need of a lithium battery charger. The sales clerk sold me a battery maintainer! I had the battery with me. Tak...

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No votes

I have had several negative experiences with a certain employee that I want addressed. I am a commercial account holder...

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No votes

No one called like they said, no management skills, they are liars and don't do there job well at al

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1

I returned parts that I had on warranty almost a week ago in the store #5012 and I havent received the money in my acc...

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