PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about AutoZone and Batteries Plus as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

AutoZone
Batteries Plus

AutoZone and Batteries Plus Overview

Total reviews
877
373
Company responses
0
0
Issues resolved
6
3

AutoZone was first mentioned on PissedConsumer on Apr 19, 2008 and since then this brand received 877 reviews. It is 504 reviews more than Batteries Plus received since Aug 14, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with AutoZone customer support team and Batteries Plus customer service.

AutoZone and Batteries Plus Consumer Ratings

Rank
33 out of 540 in Auto Parts and Accessories category
278 out of 2895 in Appliances and Electronics category
Value for money
38 in category
224 in category
Price Affordability
47 in category
290 in category
Product or Service Quality
38 in category
209 in category

AutoZone and Batteries Plus Rating Details

Value for money
2.3 (263 reviews)
1.8 (137 reviews)
Reviewer's quote

...this is costing me a lot of time and money I'm very frustrated. I've used you guys for 20 years I buy and sell cars all the time. I asked the manager if they would be able to give me a gift card or something...

Stephana

Went to Batteries + Bulbs. Asked if they had a battery for a S6 Samsung phone. They said yes. But stated that they only replace the battery in the phone for a horrendous price of $69.00! Highway robbery for a 10 minute job! Purchased OEM battery for $10 off of E-bay.

Joe
Price Affordability
2.5 (259 reviews)
2.1 (138 reviews)
Reviewer's quote

...So I bought a new battery full price . The new battery lasted 1 month . I decided not to even try to deal with Auto Zone for another battery...

Harry J

...The online price was $24 including shipping at batterymart online, and $35 at batteries plus. Batteries Plus had a brand name duracell and I wanted instant gratification so I forked over the $35. 2 1/2 years later battery dead...

Mac P
Product or Service Quality
2 (250 reviews)
1.6 (148 reviews)
Reviewer's quote

...make a lasting impression to gain a loyal customer, instead he questioned my integrity and confirmed the last impression I had with this store poor customer service. I would like a district manager to reach out to me in regards to the matter to...

PissedConsumer1685096

Customer care website kept stalling me about rebate owed to me and then told me it was sent to my PayPal account which never happened.

Kamylah

AutoZone and Batteries Plus Pros and Cons

Pros
  • Clean store
  • Location
  • Prices
  • Variety of items
  • Polite clerk
  • Work was done quickly
Cons
  • Customer service
  • Service
  • Whole process
  • Managers attitude
  • Horrible customer service
  • Service technicians

AutoZone and Batteries Plus Most Positive Reviews

Top rated reviews
5

You need to be smarter than a rock is all.
First - You must go online and link your telephone to the account on your ow...

5

Not enough space to compliment your store manager Josh DeFreece in Kingsport Tn. He is a person who goes above his job...

AutoZone and Batteries Plus Most Critical Reviews

Lowest rated reviews
1

Today at autozone i ask for assistance with my automobile because the engine light was telling something was wrong. So...

1

Needed battery for my daughter's Nokia 521..Best Buy had us go there, telling us still powering up plus after analyzing...

AutoZone and Batteries Plus Latest Reviews

Recent published reviews

I want to AutoZone to get some dextran transmission fluid and the guy gave me some other garbage that was no good they...

Read all 877 reviews
1

Buyer Beware!
On Oct 22 I took my 4-year-old Samsung S7 to the Concord NH store for a battery replacement. The new batter...

Read all 373 reviews

AutoZone and Batteries Plus Products and Services

Most reviewed product and services
  • Autozone Manager (141 reviews)
  • Autozone Customer Care (88 reviews)
  • Autozone Auto Part (48 reviews)
  • Batteries Plus Manager (32 reviews)
  • Batteries Plus Phone Part Replacement (29 reviews)
  • Batteries Plus Customer Care (25 reviews)