PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Autonation and David McDavid Honda as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Autonation
David McDavid Honda

Autonation and David McDavid Honda Overview

Total reviews
31
31
Company responses
0
0
Issues resolved
2
0

Autonation and David McDavid Honda Consumer Ratings

Rank
937 out of 4276 in Dealers category
550 out of 4276 in Dealers category
Diversity of Products or Services
795 in category
420 in category
Warranty
485 in category
492 in category
Value for money
597 in category
323 in category
Customer service
526 in category
496 in category

Autonation and David McDavid Honda Rating Details

Diversity of Products or Services
1.4 (13 reviews)
2.8 (6 reviews)
Reviewer's quote

I purchased my 2015 Dodge Journey almost three months ago, and the same day it started giving me issues. I've come in about 8-10 times to resolve the issue, but still nothing has been resolved. They keep telling me the issue will be resolved but when? It's been almost three months and still...

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After this happened to us last night we did a little research and found these two guys are constantly doing this. Albert Garcia and his boss Michael Swain therefore the dealership is fully aware this is going on by the complaints that have been made and they are allowing it to continue. There is a...

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Warranty
1.5 (13 reviews)
1.4 (7 reviews)
Reviewer's quote

When I return on the 5th day, which is on the paperwork I sign, they refused to accept their warranty. I have attached documents with proof as well as text messages of when I told the salesman when I was on the way. It took over 2 hours to explain my warranty has expired...

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David McDavid dealership sold a warranty with the vehicle, and one would hope to stick with one dealer out of convenience or loyalty, right? Well, the service department’s response was, “We can’t help you because we don’t work on Nissans. ” (“not my job to care”, in other words). No one seemed to...

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Value for money
1.3 (12 reviews)
2.4 (8 reviews)
Reviewer's quote

...VERY UNSATISFIED CUSTOMER! Was mislead about condition of truck, wasn't safe to drive, and an ordeal to get my money back..

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...I want my deductible money reimbursed for this crappie job done. Never again the insurance companies need to take this place off their list of collision repair..

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Customer service
1.4 (11 reviews)
1.5 (11 reviews)
Reviewer's quote

...I knew they a little shady just from how they run their service but I did not realize it was so bad. Just FYI, the service interval on most modern cars is 5k miles but the oil lasts 10k miles. AutoNation will charge you $50+ for each service but only change the oil every other time...

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Our sales guy Chris was excellent however with that said the people he works for are absolute liars and have no concept of customer service. This would have been our third Honda lease but now we will never purchase a Honda again or work with this dealership again due to there dishonesty. Another...

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Autonation and David McDavid Honda Pros and Cons

Pros
  • People seem friendly to your face
  • Vehicle options
  • Waiting room
  • Salesperson we worked with michael insall
  • Salesperson was nice
Cons
  • Waste customers time
  • Lack of respect for customers
  • Warranty not honored
  • No remorse had no concern to honor their word
  • Customer service
  • Unwanted accessories

Autonation and David McDavid Honda Most Positive Reviews

Top rated reviews
3.2

I purchased my 2015 Dodge Journey almost three months ago, and the same day it started giving me issues. I've come in...

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5

My son was moving to Dallas and we needed to buy a car for him. We decided on Honda Accord. We asked for a quote on the...

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No votes
3.8

they insisted i buy a warranty and a a fabric care package as a condition o getting financed. as the day wore on and six...

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Autonation and David McDavid Honda Most Critical Reviews

Lowest rated reviews
1

I bought a car from Autonation Ford in Frisco Tx on Aug 8th when I purchased the car I told them I wanted a full...

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1

Called twice to talk with service manager to resolve some issues with my 2006 Honda Oddessy. Never heard a word. Spent...

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1

This *** whole won't refund my extended warranty money. Been over 3 months. Jerry the finance manager is an idiot.

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1

This deal is your typical bait and switch. They give you one deal and then when you get in there the deal goes up. Our...

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Autonation and David McDavid Honda Latest Reviews

Recent published reviews
1

Purchased an abused truck!!! Not used!! Can not get the dealership to positively respond. Will not give me receipts for...

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1

After this happened to us last night we did a little research and found these two guys are constantly doing this. Albert...

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No votes

I never heard back from Autonation, but the issue is solved.

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1

I have bought many cars in my 64 years and have dealt with all kinds of people. However my experience today with the Dav...

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Autonation and David McDavid Honda Products and Services

Most reviewed product and services
  • Autonation Protection Plan (5 reviews)
  • Autonation Warranty (1 review)
  • David Mcdavid Honda Customer Care (5 reviews)
  • David Mcdavid Honda Car Part Replacement (1 review)
  • David Mcdavid Honda Pick Up Service (1 review)