PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about AutoEurope and Uhaul as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

AutoEurope
Uhaul

AutoEurope and Uhaul Overview

Total reviews 2 986
Company responses 0 0
Issues resolved 0 11

AutoEurope and Uhaul Consumer Ratings

Rank
310 out of 1091 in Transportation and Logistics category
151 out of 1091 in Transportation and Logistics category
Turnaround Time
189 in category
102 in category
Website
253 in category
134 in category
Exchange, Refund and Cancellation Policy
177 in category
107 in category
Reliability
158 in category
100 in category

AutoEurope and Uhaul Rating Details

Turnaround Time
1 (1 review)
1.4 (262 reviews)
Reviewer's quote

Auto Europe/Avis in Rome. Charged us more for our cars we rented September 2019. We prepaid for our 2 cars and Avis in Rome, Italy had us initial a form without explaining what it really was….additional charges. DO NOT INITIAL ANYTHING when you have prepaid. Our fault, but they cheated us.

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...REALLY! Like the one who didn't call me the first time. Then, when I asked the local store about the charges, they kept changing the story, "It was blankets, it was gas, it was over millage, etc. which none of it was true...

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Website
1 (1 review)
1.8 (292 reviews)
Reviewer's quote

No items

...There's nothing on the website (see attached) or email confirmation that says that. When I searched for it online, I saw other customers with similar complaints, so looks like a scam to me..

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Exchange, Refund and Cancellation Policy
1 (1 review)
1.3 (290 reviews)
Reviewer's quote

No items

When I emailed customer service to ask for some sort of compensation for all the additional cost, I was told they would refund our deposit of $50. 00 what a joke!! Doug Rayburn was the customer service agent that responded with that. He said that was all he could do, and asked me to continue being...

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Reliability
1 (1 review)
1.3 (320 reviews)
Reviewer's quote

No items

Their site information is totally unreliable and the 800# phone agents will take your reservation and CC number and issue a confirmation number which has no reliability in fact. At your requested pick up date there is no guarantee whatsoever that your "reserved" vehicle will be on site. They will,...

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AutoEurope and Uhaul Pros and Cons

Pros
No votes
  • Making a reservation on line
  • Ease of location
  • Disliked unwillingness to resolve issues dropping the ball
Cons
  • Did not help with the extra charge that i was charged by avis
  • Customer service
  • Service
  • Constant mistakes

AutoEurope and Uhaul Most Positive Reviews

Top rated reviews
No votes
5

I had a accident with the U-haul trailer I rented in January 2015. Much of the things were damaged badly. I calle...

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No votes
5

The general manager, Kevin Gray, at this location is absolutely the most arrogant, despicable, nasty individual that I...

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AutoEurope and Uhaul Most Critical Reviews

Lowest rated reviews
1

Auto Europe/Avis in Rome. Charged us more for our cars we rented September 2019. We prepaid for our 2 cars and Avis in...

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1

I've refrained from blasting UHAUL , but our moving ordeal has been a nightmare and it still isn't over. To top off all...

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No votes
1

Do not patronize U-Haul Coon Rapids, MN! They wired a hitch on my vehicle Monday, shorting out my turn signals. Went...

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AutoEurope and Uhaul Latest Reviews

Recent published reviews
No votes

auto europe is the biggest consumer rip off of all time. Most people can get a better deal by dealing directly with a...

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1

We made a reservation that took almost 30 mins to do. Order number 8369**** We drove over an hour one way to pick up...

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No votes
1

I went this morning to the U haul place on Dorchester Rd in North Charleston ,SC (across the Harley Davidson dealer) and...

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AutoEurope and Uhaul Products and Services

Most reviewed product and services
No votes
  • Uhaul Truck Rental (310 reviews)
  • Uhaul Trailer Rental (81 reviews)
  • Uhaul Truck Rental Booking (39 reviews)