PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about AutoEurope and Public Storage as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Public Storage

AutoEurope and Public Storage Overview

Total reviews
Company responses
Issues resolved

Public Storage was first mentioned on PissedConsumer on Jun 5, 2008 and since then this brand received 930 reviews. It is 928 reviews more than AutoEurope received since May 26, 2011.

AutoEurope and Public Storage Consumer Ratings

273 out of 1508 in Transportation and Logistics category
70 out of 714 in Moving and Storage category
Product or Service Quality
182 in category
52 in category
Exchange, Refund and Cancellation Policy
152 in category
43 in category
136 in category
44 in category

AutoEurope and Public Storage Rating Details

Product or Service Quality
1 (1 review)
1.7 (309 reviews)
Reviewer's quote

Auto Europe/Avis in Rome. Charged us more for our cars we rented September 2019. We prepaid for our 2 cars and Avis in Rome, Italy had us initial a form without explaining what it really was….additional charges. DO NOT INITIAL ANYTHING when you have prepaid. Our fault, but they cheated us.


...You keep your place of employment very clean and inviting, You answered all of my questions I give you 5 stars I want to go unlimited based on your customer service and patience alone you ladies are amazing and Heaven sent Thank You Public Storage for these ladies, Thank You Ladies for the great accommodations I am proud to be a...

jennifer c
Exchange, Refund and Cancellation Policy
1 (1 review)
1.4 (252 reviews)
Reviewer's quote

No items

I rented a storage unit but after my money was taken I was denied access and told that my money would be refunded in the mail. I never received a refund nor was I ever given the storage unit. This was simple fraud and theft...

1 (1 review)
1.4 (253 reviews)
Reviewer's quote

No items

They will raise your rates at any time even though you have a contract. They don't care about your stuff in storage or there customers.


AutoEurope and Public Storage Pros and Cons

No votes
  • Manger at move in was good
  • Customer service and price at begining
  • Apparently reasonable rate
  • Did not help with the extra charge that i was charged by avis
  • Customer service
  • Fees
  • Rate increases

AutoEurope and Public Storage Most Positive Reviews

Top rated reviews
No votes

Suzanne showed me step-by-step exactly what to do. She went over the rules and papers so that I clearly understood...

AutoEurope and Public Storage Most Critical Reviews

Lowest rated reviews

Auto Europe/Avis in Rome. Charged us more for our cars we rented September 2019. We prepaid for our 2 cars and Avis in...


The facility located in Gambrills, MD 21054 is falling apart. I had 3 - 10 x 35 units since July of 1993 under the owne...

AutoEurope and Public Storage Latest Reviews

Recent published reviews

auto europe is the biggest consumer rip off of all time. Most people can get a better deal by dealing directly with a...

Read all 2 reviews

I want to if tha late charges an be waved because Im get my things out of the storage unit in the morning

Read all 930 reviews

AutoEurope and Public Storage Products and Services

Most reviewed product and services
No votes
  • Public Storage Storage Unit (463 reviews)
  • Public Storage Customer Care (136 reviews)
  • Public Storage Manager (63 reviews)