PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about AutoCheck and Carfax as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

AutoCheck
Carfax

AutoCheck and Carfax Overview

Total reviews
54
275
Company responses
0
0
Issues resolved
0
2

AutoCheck and Carfax Consumer Ratings

Rank
106 out of 474 in Auto category
105 out of 474 in Auto category
Product or Service Quality
64 in category
71 in category
Customer service
63 in category
71 in category
Website
87 in category
88 in category
Value for money
57 in category
66 in category

AutoCheck and Carfax Rating Details

Product or Service Quality
1.3 (23 reviews)
1.2 (53 reviews)
Reviewer's quote

...contacted the original audi dealer that serviced the car and they verified that an accident had occurred. the autocheck service is worthless and i would hope that others would exercise due caution when using this service..

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WENT TO GET MY TRUCK FIXED AND DEALER CALL EXTENDED WARRANTY NAD NOW THEY WONT FIX IT BECAUSE OF HE SERVICE PLAN CO IS ON THE CARFAX AND THEY THINK i HAVE ANOTHER WARRANTY WHICH DONT..

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Customer service
1.3 (16 reviews)
1.1 (68 reviews)
Reviewer's quote

...I called the to request information and the customer service was really nice so now I left carfax in the past for good. I see that must of the people complaining is because the do not read what they have in front of them...

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The customer service here does not exist. I would say it's abysmal, but that would mean there is some. I accidentally purchased a package of six reports...

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Website
1.3 (15 reviews)
1.2 (58 reviews)
Reviewer's quote

I searched their website with my vin # and found a complete history report with 33 entries contrary to their erroneous info on my ad. This resulted in a Low comparison score that the condition of the vehicle did not warrant. Such inaccurate info resulted in me having to pull the ad to prevent...

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...No email I'd on website..

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Value for money
1.3 (15 reviews)
1.1 (49 reviews)
Reviewer's quote

I would like a full refund of the money I paid for an auto check using the car's VIN. I was told it would let me know how many owners the car had had, what types of accidents it had been in, how many times, who the lein holders were and many other pieces of information. I got none of that, just a...

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...I just need my money back. They have no phone so no way to contact them..

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AutoCheck and Carfax Pros and Cons

Pros
  • Lowest priced option
  • Services
  • Report
  • Great website and report
  • Lots of info on car
  • I liked being able to research vin prior to testing vehicle
Cons
  • Providing inaccurate information
  • No way to contact and correct false information
  • Did not deliver
  • Incorrect facts
  • Reporting false information
  • No customer service

AutoCheck and Carfax Most Positive Reviews

Top rated reviews
4.9

I was about to purchase the car I was looking for and decide to run autocheck I found out that the previous owner was hi...

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5

I have owned my H2 for over 8 years. Car Fax falsely reported it as wrecked during this time frame. It never happened....

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No votes
No votes

AutoCheck and Carfax Most Critical Reviews

Lowest rated reviews
1

I purchased a Certified Used 2010 Hyundai Elantra in 2011 from Advantage Hyundai, Hicksville, N.Y. The vehicle had a...

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1

I went to trade in my car the other day, they pulled the Carfax and it said that the airbags were deployed? I have...

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1

As a dealer we used Autocheck for our vehicle history reports. The reports were equal to Carfax butt were a lot...

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1

you are mislead to believe unlimited for 60 days. you only get 5 then have to use tag number. like one said no one...

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AutoCheck and Carfax Latest Reviews

Recent published reviews
No votes

Experian Owned (POS Company that can't even protect personal information as a credit reporting company) AUTOCHECK -...

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No votes

Look sick of all this *** call me want my money back

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1

Much of the information is just wrong. I have asked for a refund and if I do not receive it, I am going to my credit...

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No votes

Somebody call me bout my damm money 229 288 5409 Timothy johnson

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AutoCheck and Carfax Products and Services

Most reviewed product and services
  • Autocheck Vehicle History Report (35 reviews)
  • Autocheck Subscription (2 reviews)
  • Carfax Vehicle History Report (99 reviews)
  • Carfax Customer Care (8 reviews)
  • Carfax Repair (5 reviews)