Autoberry vs Rockauto

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Autoberry

Equipment
  • 0 ISSUES RESOLVED
  • 11 TOTAL REVIEWS
  • $3.9K CLAIMED LOSSES
  • $560 AVERAGE LOSS
1.4
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Customer service
Website
Turnaround Time
  • Previous seat kits 1

Customers don't like

  • Did not stand behind product3
  • Did not disclose known needed repairs2
  • Dishonest2
  • Refused to help after sale was made2
  • Thiefs1

Products by Autoberry

No items

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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 193 TOTAL REVIEWS
  • $19.7K CLAIMED LOSSES
  • $222 AVERAGE LOSS
1.7
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Customer service
Website
Turnaround Time
  • Price 9
  • Will never buy from them again 9
  • Prices 3
  • Information on website 2
  • Qaulity 2

Customers don't like

  • Refund policy for defective item11
  • No effort put forth in resolving issue to customers satisfaction10
  • Refund policy for wrong part10
  • Shipping8
  • Return policy for defective parts7

Products by Rockauto

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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