PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Autobell Car Wash and Terrible Herbst as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Autobell Car Wash
Terrible Herbst

Autobell Car Wash and Terrible Herbst Overview

Total reviews
59
99
Company responses
0
0
Issues resolved
0
1

Terrible Herbst was first mentioned on PissedConsumer on Aug 30, 2010 and since then this brand received 99 reviews. It is 40 reviews more than Autobell Car Wash received since Dec 23, 2012.

Autobell Car Wash and Terrible Herbst Consumer Ratings

Rank
231 out of 2659 in Service Centers and Repairs category
196 out of 2659 in Service Centers and Repairs category
Customer service
235 in category
165 in category
Staff
198 in category
197 in category
Value for money
178 in category
121 in category

According to consumer ratings and reviews, Terrible Herbst ranks 35 points higher in the Service Centers and Repairs category than Autobell Car Wash. People gave Autobell Car Wash 1.2 stars for Customer service criterion in Service Centers and Repairs category and it is 380 points higher than the worst rated brand in this category. At the same time, Terrible Herbst was rated 1.6 stars for Customer service criterion in this category and it is 450 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Terrible Herbst has a higher rating than Terrible Herbst. Regarding Value for money criterion, consumers gave Autobell Car Wash 1.6 stars and it is 71% greater than other in category. Terrible Herbst however was rated 2 stars and it is 80% greater than other in category.

Autobell Car Wash and Terrible Herbst Rating Details

Customer service
1.2 (28 reviews)
1.6 (46 reviews)
Reviewer's quote

...I don't know about you, but I do not have 45 minutes to waste standing around to have a service done. I had enough and asked for my keys back. The attendant did not ask if there was a problem, but simply handed my keys back to me...

Randy R

...Melany L I will be reporting her to the EEOC you should trai your employees WHAT customer service is..

Daleysa
Staff
1.5 (26 reviews)
1.5 (46 reviews)
Reviewer's quote

I took my car in too get washed and they went in my trunk for what reason? I don't know! Come too find out some on your staff took my Orbiter wax machine. They did not do a very good job!..

John C

...Horrible culture, horrible training, poor staff..

PissedConsumer925076
Value for money
1.6 (21 reviews)
2 (35 reviews)
Reviewer's quote

Second time i have been there but definitely not ever going back. The person that worked on my car did a poor job on vaccuming there was visible trash on the floor and visible dust on my dashboard. Another guy had to re-vacuum and dust. When i got home i saw spots where they didnt even touch. Very...

PissedConsumer1049675

They close my account for more details call me {{redacted}}

Justyce

Autobell Car Wash and Terrible Herbst Pros and Cons

Pros
  • Availability
  • Seemed friendly at first
  • Overall cleaning
  • Stations largely well maintained
  • Previous offerings
  • Free car wash
Cons
  • Poor customer service
  • Way they proposed to do a better job
  • Rude management staff by jared curlcendall
  • Manager at the store
  • Way my family was treated
  • Rude manager

Autobell Car Wash and Terrible Herbst Most Positive Reviews

Top rated reviews
3.3

I went back to your Statesville location today and mentioned the last 3 times I had been there I was not satisfied....

5

I would like to compliment the young lady working at the Terrible Herbst in Carson City, NV . I believe her name was...

Autobell Car Wash and Terrible Herbst Most Critical Reviews

Lowest rated reviews
1

Do NOT go there unless you REMOVE everything that isn't permanently fixed to your vehicle. My expensive GPS was in my...

1

so I go get a car wash Friday so I'm looking good its Friday what could happen . drive through the car wash and...

Autobell Car Wash and Terrible Herbst Latest Reviews

Recent published reviews
1

My service was bad. Worker has smart attitude and sarcastic mouth because l asked for better service than previous...

Read all 59 reviews

At terrible herbst on Fort Apache/ Desert-in I was here last night to put gas in my car. I am a Lyft driver and I came...

Read all 99 reviews

Autobell Car Wash and Terrible Herbst Products and Services

Most reviewed product and services
  • Autobell Car Wash Car Washing (18 reviews)
  • Autobell Car Wash Interior And Exterior Car Washing (8 reviews)
  • Autobell Car Wash Customer Care (8 reviews)
  • Terrible Herbst Customer Care (25 reviews)
  • Terrible Herbst Cashier (16 reviews)
  • Terrible Herbst Oil Change (10 reviews)