PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mercury Auto Transport and Auto Transport 123 as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mercury Auto Transport
Auto Transport 123

Mercury Auto Transport and Auto Transport 123 Overview

Total reviews 40 106
Company responses 0 0
Issues resolved 0 2

Mercury Auto Transport and Auto Transport 123 Consumer Ratings

Rank
36 out of 1075 in Transportation and Logistics category
210 out of 1075 in Transportation and Logistics category
Customer service
32 in category
140 in category
Product or Service Quality
29 in category
142 in category
Value for money
31 in category
147 in category
Price Affordability
41 in category
171 in category

Mercury Auto Transport and Auto Transport 123 Rating Details

Customer service
3.2 (21 reviews)
1.2 (49 reviews)
Reviewer's quote

...Never use this company the suck so bad in the customer service area to the point where it's actually pathetic. ..

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Ever since then all I get lies from their customer service department. I've been told twice therewas a driver for the load and nothing, I've tried to get them to e-mail me my contracr 3 different times and nothing. Today 4/24/19 I called customer service and there is a dam rooster crowing in the...

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Product or Service Quality
3.5 (21 reviews)
1.2 (36 reviews)
Reviewer's quote

...I suggest anybody to use there service and it was reasonable..

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...I asked them to cancel the service because I cannot keep my car any longer at someone else’s parking. They canceled the service without telling me that they are goingcto charge 250$. Later Saying that its written in the contract...

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Value for money
3.6 (20 reviews)
1.1 (31 reviews)
Reviewer's quote

He also seemed genuinely concerned to get me the best deal because I was a full-time student and didn't have a lot of extra money to spend on car troubles. The car arrived within two weeks of requesting it and in perfect condition with no troubles. I looked at a bunch of different carriers but Jim...

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...had it on a trailer within an hour and delivered Saturday morning by 10:00 am!! Igot a call back from Ultimate transport 123 and they offered me some of my money back, but not all. I told them I would write a review on the BBB site if they did not refund my money. They would not refund $$ so I wrote the...

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Price Affordability
3.5 (19 reviews)
1.3 (30 reviews)
Reviewer's quote

...Now JOEL says he can't do it for the price HE Quoted. Sorry if your on a fixed income JOEL. YOU SCREWED U...

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...Once you do they will tell you one price and charge you another. Then if you finally talk to them after the long hold time they will tell you the'll refund you and then wont until you call 2, 3, 4 more times, then they still wont give you your money back..

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Mercury Auto Transport and Auto Transport 123 Pros and Cons

Pros
  • Communication
  • On time
  • Honesty
  • Scumbags
  • Sales and customer service
  • Customer service
Cons
  • Rudeness
  • Unprofessionalism
  • Lack of service
  • Bad customer service
  • Are liars
  • Rude customer service

Mercury Auto Transport and Auto Transport 123 Most Positive Reviews

Top rated reviews
5

Just shipped my 2 cars working with Joel again. He always gets the best price for me and gets it booked with a carrier...

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5

Auto Transport 123 was completely professional and reliable. Joe was very efficient. The company did as promised and we...

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5

I had a contract with another carrier but they cancelled on me the day before my pickup. I called Jeff at Mercury Auto...

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3.3

The very same thing happens to me regarding the doctor sending the approval fax back to Walgreens for my triplicate...

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Mercury Auto Transport and Auto Transport 123 Most Critical Reviews

Lowest rated reviews
1

My boyfriend and I recently found ourselves stranded in Los Altos, CA, several hundred miles from our Orange County home...

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1

This company is nothing but a sham. They look up other companies jobs, call their customers, and tell them not to use...

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1

I sure wish I had saw your complaint before I used this company. They are the worst. My dad had a date for his surgery...

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1

$1800 dollars damage to front and hood of car during transport from Blaine Wash to Tampa Florida, and I was never compen...

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Mercury Auto Transport and Auto Transport 123 Latest Reviews

Recent published reviews
No votes

I recently worked with candy Kelly of Mercury Auto Transport to get a 2019 Yukon moved from Las Vegas to Bozeman...

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1

They hide the ironclad contract and fool the customers into thinking they are holding the reservation for the rate then...

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5

Jim Gozde was very helpful . I can't say the same for Express auto transporter Corp . Finally picking up the car two...

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1

I called them for a price to move my Jeep and the price was good initially and they said they could have it delivered...

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Mercury Auto Transport and Auto Transport 123 Products and Services

Most reviewed product and services
  • Mercury Auto Transport Car Transportation Service (15 reviews)
  • Mercury Auto Transport Transportation Service (2 reviews)
  • Mercury Auto Transport Vehicle Driver (1 review)
  • Auto Transport 123 Car Transportation Service (21 reviews)
  • Auto Transport 123 Transportation Service (8 reviews)
  • Auto Transport 123 Motorcycle Transportation Service (2 reviews)