PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mercury Auto Transport and Auto Transport 123 as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mercury Auto Transport
Auto Transport 123

Mercury Auto Transport and Auto Transport 123 Overview

Total reviews
37
103
Company responses
0
0
Issues resolved
0
2

Auto Transport 123 was first mentioned on PissedConsumer on Dec 22, 2010 and since then this brand received 103 reviews. It is 66 reviews more than Mercury Auto Transport received since Oct 7, 2013.

Mercury Auto Transport and Auto Transport 123 Consumer Ratings

Rank
38 out of 1508 in Transportation and Logistics category
208 out of 1508 in Transportation and Logistics category
Customer service
30 in category
128 in category
Value for money
29 in category
139 in category
Product or Service Quality
27 in category
131 in category

According to consumer ratings and reviews, Mercury Auto Transport ranks 170 points higher in the Transportation and Logistics category than Auto Transport 123. People gave Mercury Auto Transport 3.2 stars for Customer service criterion in Transportation and Logistics category and it is 358 points higher than the worst rated brand in this category. At the same time, Auto Transport 123 was rated 1.2 stars for Customer service criterion in this category and it is 260 points higher than the worst rated brand in this category. If we look at Value for money criterion, than we see that Mercury Auto Transport has a higher rating than Auto Transport 123. Regarding Product or Service Quality criterion, consumers gave Mercury Auto Transport 3.4 stars and it is 93% greater than other in category. Auto Transport 123 however was rated 1.2 stars and it is 66% greater than other in category.

Mercury Auto Transport and Auto Transport 123 Rating Details

Customer service
3.2 (21 reviews)
1.2 (47 reviews)
Reviewer's quote

...Never use this company the suck so bad in the customer service area to the point where it's actually pathetic. ..

PissedConsumer907346

Ever since then all I get lies from their customer service department. I've been told twice therewas a driver for the load and nothing, I've tried to get them to e-mail me my contracr 3 different times and nothing. Today 4/24/19 I called customer service and there is a dam rooster crowing in the...

Robert T
Value for money
3.5 (19 reviews)
1.1 (29 reviews)
Reviewer's quote

He also seemed genuinely concerned to get me the best deal because I was a full-time student and didn't have a lot of extra money to spend on car troubles. The car arrived within two weeks of requesting it and in perfect condition with no troubles. I looked at a bunch of different carriers but Jim...

Kristen H

The steal money from you even if they have done nothing to earn it..

CARSON B
Product or Service Quality
3.4 (19 reviews)
1.2 (34 reviews)
Reviewer's quote

...I suggest anybody to use there service and it was reasonable..

PissedConsumer1369344

...I asked them to cancel the service because I cannot keep my car any longer at someone else’s parking. They canceled the service without telling me that they are goingcto charge 250$. Later Saying that its written in the contract...

Ankur

Mercury Auto Transport and Auto Transport 123 Pros and Cons

Pros
  • Communication
  • On time
  • Honesty
  • Customer service
  • Sales and customer service
  • Scumbags
Cons
  • Rudeness
  • Unprofessionalism
  • Lack of service
  • Bad customer service
  • Are liars
  • Rude customer service

Mercury Auto Transport and Auto Transport 123 Most Positive Reviews

Top rated reviews
5

Just shipped my 2 cars working with Joel again. He always gets the best price for me and gets it booked with a carrier...

5

Auto Transport 123 was completely professional and reliable. Joe was very efficient. The company did as promised and we...

Mercury Auto Transport and Auto Transport 123 Most Critical Reviews

Lowest rated reviews
1

My boyfriend and I recently found ourselves stranded in Los Altos, CA, several hundred miles from our Orange County home...

1

This company is nothing but a sham. They look up other companies jobs, call their customers, and tell them not to use...

Mercury Auto Transport and Auto Transport 123 Latest Reviews

Recent published reviews
5

This was a new experience for me. I posted a request for bids on an exchange site and received contact from 12 brokers r...

Read all 37 reviews
1

Susan spent an extraordinary amount of time talking to my boyfriend. She knew his hesitation to list was because we had...

Read all 103 reviews

Mercury Auto Transport and Auto Transport 123 Products and Services

Most reviewed product and services
  • Mercury Auto Transport Car Transportation Service (14 reviews)
  • Mercury Auto Transport Customer Care (5 reviews)
  • Mercury Auto Transport Transportation Service (2 reviews)
  • Auto Transport 123 Car Transportation Service (21 reviews)
  • Auto Transport 123 Customer Care (17 reviews)
  • Auto Transport 123 Transportation Service (7 reviews)