PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Auto Anything and Rockauto as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Auto Anything
Rockauto

Auto Anything and Rockauto Overview

Total reviews
70
4055
Company responses
0
0
Issues resolved
1
12

Rockauto was first mentioned on PissedConsumer on Sep 10, 2011 and since then this brand received 4055 reviews. It is 3985 reviews more than Auto Anything received since Feb 23, 2011. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Auto Anything customer support team than with Rockauto customer service.

Auto Anything and Rockauto Consumer Ratings

Rank
78 out of 541 in Auto Parts and Accessories category
27 out of 541 in Auto Parts and Accessories category
Exchange, Refund and Cancellation Policy
74 in category
26 in category
Product or Service Quality
77 in category
22 in category
Price Affordability
63 in category
18 in category

According to consumer ratings and reviews, Rockauto ranks 51 points higher in the Auto Parts and Accessories category than Auto Anything. People gave Auto Anything 1 stars for Exchange, Refund and Cancellation Policy criterion in Auto Parts and Accessories category and it is 60 points higher than the worst rated brand in this category. At the same time, Rockauto was rated 1.8 stars for Exchange, Refund and Cancellation Policy criterion in this category and it is 108 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Rockauto has a higher rating than Auto Anything. Regarding Price Affordability criterion, consumers gave Auto Anything 2.2 stars and it is 53% greater than other in category. Rockauto however was rated 3.4 stars and it is 87% greater than other in category.

Auto Anything and Rockauto Rating Details

Exchange, Refund and Cancellation Policy
1 (41 reviews)
1.8 (1258 reviews)
Reviewer's quote

3/23/2019 Order# 20648744 Power Stop Autospecialty Brake Kits 4-Wheel Brake Kit 2012 Audi Q5 (All Q5 models) Part #: KOE6134 They sold me faulty breaks and refused to give us assistance on returns or a refund. Do not buy from them. Their parts are faulty and they won’t help you at all...

Ileana A

I can't find my tracking number, how do I retrieve it ?so that I don't give you free money since I've returned the item! My name is on the box so it really shouldn't be that enormous of a deal! I need my $40.00 back for my returned wheel hub!

PissedConsumer1731622
Product or Service Quality
1.3 (37 reviews)
2.4 (1273 reviews)
Reviewer's quote

I got floor mats about two months ago 3D max spider for 370z and they are coming apart already not toHappy

Shriyan

I ordered a set of Rancho front shocks for my Nissan Titan and I got them early and the product looks great however the shocks are missing said spacers which you can see in the product photo on the webpage. Not mad but I need this corrected..

Colonel
Price Affordability
2.2 (36 reviews)
3.4 (1311 reviews)
Reviewer's quote

Place an order for a pair of sway bars at a good price then got refunded when they said they weren't available yet the manufacturer says they are. Playing games with me and I don't appreciate it will not be doing business with them again..

PissedConsumer1430463

Rockauto is awesome, best prices, fast and cheap shipping. I see many complaints about return shipping charges, I am pretty sure is customer's fault for not verifying properly the right part. I have order many parts and never had any problems...

Hanssen C

Auto Anything and Rockauto Pros and Cons

Pros
  • Product
  • Attractive website
  • Price
  • Price
  • Will never buy from them again
  • Prices
Cons
  • Customer service
  • Customer service responses
  • Sent wrong item or item that does not fit
  • Customer service
  • No customer service
  • Return policy

Auto Anything and Rockauto Most Positive Reviews

Top rated reviews
3.4

I ordered side steps for a Silverado. When they arrived driver side was dinged so I called their customer service which...

5

I ordered parts from Rockauto and recieved mix matched wind shield wiper blades. Guess I can only put the left blade on...

Auto Anything and Rockauto Most Critical Reviews

Lowest rated reviews
1

Stay away from this website. After you do your purchase you do not know that a nightmare is just starting. I ask...

1

I would just like to share the experience I had with rockauto. I paid 18$ extra for expidited shipping. I received an...

Auto Anything and Rockauto Latest Reviews

Recent published reviews

I ordered seats covers. I didnt like the way they fit. I asked for a refund. They wanted to charge me 20% restocking...

Read all 70 reviews
1.8

RockAuto Customer service is terrible if you get the wrong part oh well

Read all 4055 reviews

Auto Anything and Rockauto Products and Services

Most reviewed product and services
  • Auto Anything Customer Care (14 reviews)
  • Auto Anything Shipping Service (9 reviews)
  • Rockauto Shipping Service (1097 reviews)
  • Rockauto Customer Care (572 reviews)
  • Rockauto Website (75 reviews)