PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Carid and Auto Anything as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Carid
Auto Anything

Carid and Auto Anything Overview

Total reviews
982
71
Company responses
0
0
Issues resolved
17
1

Carid was first mentioned on PissedConsumer on May 8, 2008 and since then this brand received 982 reviews. It is 911 reviews more than Auto Anything received since Feb 23, 2011. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Carid customer support team than with Auto Anything customer service.

Carid and Auto Anything Consumer Ratings

Rank
86 out of 517 in Auto Parts and Accessories category
87 out of 517 in Auto Parts and Accessories category
Product or Service Quality
67 in category
78 in category
Exchange, Refund and Cancellation Policy
69 in category
75 in category
Price Affordability
70 in category
63 in category

According to consumer ratings and reviews, Carid ranks 1 points higher in the Auto Parts and Accessories category than Auto Anything. People gave Carid 1.5 stars for Product or Service Quality criterion in Auto Parts and Accessories category and it is 70 points higher than the worst rated brand in this category. At the same time, Auto Anything was rated 1.3 stars for Product or Service Quality criterion in this category and it is 59 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Carid has a higher rating than Auto Anything. Regarding Price Affordability criterion, consumers gave Carid 2.1 stars and it is 50% worse than other in category. Auto Anything however was rated 2.2 stars and it is 54% greater than other in category.

Carid and Auto Anything Rating Details

Product or Service Quality
1.5 (510 reviews)
1.3 (38 reviews)
Reviewer's quote

...Update, continued gaslighting from customer service reps trying to help me. They tried to say the threads were the correct size, though my pictures clearly show they are not the same. Even explaining to them my engineering background did not phase their narcissism...

Bryton

the customer service sucks , 12 days in no replies ? item they sold me does fit , it is defective made wrong , they say I have to pay to ship it back , and pay a restocking fee ? really ? they sold me the junk ! DO NOT BUY FROM AUTO ANYTHING !!!!..

butch
Exchange, Refund and Cancellation Policy
1.2 (494 reviews)
1 (41 reviews)
Reviewer's quote

I am waiting for refund check..

PissedConsumer1763548

...Can't reach anyone no returns to confirm cancellation. Not happy..

Steven Z
Price Affordability
2.1 (439 reviews)
2.2 (36 reviews)
Reviewer's quote

...These are supposed to be "Road Hazard Balance" which was included in price. After two more days could not take it anymore and went to a professional tire/rim place. Kid you not guy tells me front two tires are out of round and 3 of the 4 tires are way off balance...

Terry C

Place an order for a pair of sway bars at a good price then got refunded when they said they weren't available yet the manufacturer says they are. Playing games with me and I don't appreciate it will not be doing business with them again..

PissedConsumer1430463

Carid and Auto Anything Pros and Cons

Pros
  • Shop on-line
  • Website
  • Products
  • Product
  • Attractive website
  • Price
Cons
  • Poor customer service
  • Lack of customer service
  • Selling things thats not in stock
  • Customer service
  • Customer service responses
  • Sent wrong item or item that does not fit

Carid and Auto Anything Most Positive Reviews

Top rated reviews
5

I've had nothing but great experiences with Carid.com. Great customer service and very fair prices.

3.4

I ordered side steps for a Silverado. When they arrived driver side was dinged so I called their customer service which...

Carid and Auto Anything Most Critical Reviews

Lowest rated reviews
1

Ordered rims and tires 2 weeks ago. Was told I would have them by the end of the week - then this changed because they c...

1

Stay away from this website. After you do your purchase you do not know that a nightmare is just starting. I ask...

Carid and Auto Anything Latest Reviews

Recent published reviews
1

I have already been on the phone with CARID four times. It's insane. I ordered a headlight assembly that came defective....

Read all 982 reviews
1

There is no way to unsubscribe even though they have an unsubscribe option.

Read all 71 reviews

Carid and Auto Anything Products and Services

Most reviewed product and services
  • Carid Shipping Service (239 reviews)
  • Carid Customer Care (152 reviews)
  • Carid Auto Part (22 reviews)
  • Auto Anything Customer Care (14 reviews)
  • Auto Anything Shipping Service (9 reviews)