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Xlibris

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 330 TOTAL REVIEWS
  • $680K CLAIMED LOSSES
  • $5.4K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
  • Published book 5
  • Ripp off 4
  • Beginning 3
  • Value for money 2
  • Value of basic publishing package 2

Customers don't like

  • Given the runaround5
  • Give you the run around4
  • Company attempting to scam me3
  • Stole all proceeds3
  • Unresponsive to customer needs after they got your money2
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Authorhouse

Periodicals & Publishing
  • 1 ISSUES RESOLVED
  • 289 TOTAL REVIEWS
  • $470K CLAIMED LOSSES
  • $5.6K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
  • Very unsatisfied 3
  • Customer services 2
  • Good copies of my book 2
  • Offer 1
  • Were very nice to me before i sent the manuscript in 1

Customers don't like

  • Fact that they were evasive6
  • Fact that they misled me5
  • Failure to honor contract3
  • Piliged my bank account3
  • Understated sales2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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#1308171

I don't know anything about Xlibris but if they are related to AuthorHouse in any way I would not use them.

AuthorHouse is a thoroughly dishonest company.You cannot believe a thing any of their representatives say.

As for the Better Business Bureau's (BBB's) A+ grading - what planet is BBB living on?I complained via BBB and received no help whatsoever.