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Xlibris

1.7
?

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  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 478 TOTAL REVIEWS
Rank
104 out of 561
in Periodicals & Publishing category
Rating Details
Customer service
Product or Service Quality
Website
Price Affordability
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    8
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    09:20
  • ISSUES RESOLVED
    33%
Top Products and Services
1.5
245 reviews
1.5
32 reviews
1.4
25 reviews

Authorhouse

1.7
?

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  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 377 TOTAL REVIEWS
Rank
101 out of 561
in Periodicals & Publishing category
Rating Details
Customer service
Product or Service Quality
Website
Price Affordability
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    3
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    07:13
  • ISSUES RESOLVED
    50%
Top Products and Services
1.9
203 reviews
2.4
16 reviews
No votes
2 reviews

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Anonymous
#1652058

Author House and Xlibris are both vanity publishing houses within the group of Author Solutions. There is no difference apart from t5he name, which is a scam in itself. Even their telephone numbers are the same.

AloofZorse
#1598013

Any company would be better than Xlibris. I cannot believe how hopeless they are with everything.

Editing, communication, refunds. So dodgey.

Never go near Xlibris. They take your money and do not give it back, even when they have stuffed up your manuscript.

Anonymous
to AloofZorse #1643489

Stay away from Xlibris period. They did not publish my book and kept my $199.00.

Anonymous
#1571002

They are equally both terrible even though i have never used Authorhouse. They are both owned by Author Solutions in Indiana.

A company that says you can only sue them by arbitration and that you can't show up in court in their contract. Author Solutions owns hundreds of these low-life book companies that are scamming the public and milking innocent people's money!

Anonymous
#1506418

I am surprised the commerce commission lets these fraudulent they should both be closed down

Anonymous
#1506120

Xlibris and Authorhouse are both owned by Author Solutions. Author Solutions is a professional SCAMMING corporation that is getting away with murder!!!!!!!!!!!!!!!!!

Anonymous
#1490064

It was Xlibris telemarketers who bombarded me with constant phones calls with all types of solicitations which are supposed to take my book to the next level of epic sales, according to their sale pitches. Authorhouse is affiliated or owned by Xlibris which I don't know much about, thus it seems Xlibris is in charge of the latter & running the scam show. So, I dis-advise any author to thoroughly read their bad reviews before giving them business.

Anonymous
to Joseph Gomes #1506121

It is Author Solutions that owns both of these book companies and they own several more both in the U.S. and abroad.They are a professional SCAMMING corporation that is getting away with murder!!!!!They figured out a way to beat the system!!!!!!!

Pegases
#1308171

I don't know anything about Xlibris but if they are related to AuthorHouse in any way I would not use them.

AuthorHouse is a thoroughly dishonest company. You cannot believe a thing any of their representatives say.

As for the Better Business Bureau's (BBB's) A+ grading - what planet is BBB living on? I complained via BBB and received no help whatsoever.

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