Start a new comparison
Delete

Authorhouse

Periodicals & Publishing
  • 1 ISSUES RESOLVED
  • 325 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $5.2K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
  • Very unsatisfied 3
  • Good copies of my book 2
  • Didnt get this far 2
  • Customer services 2
  • Were very nice to me before i sent the manuscript in 1

Customers don't like

  • Fraud mentality5
  • Fact that they were evasive5
  • Fact that they misled me5
  • Piliged my bank account3
  • Misled me3
Delete

Xlibris

Periodicals & Publishing
  • 1 ISSUES RESOLVED
  • 390 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $13.1K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
  • Ripp off 5
  • Published book 5
  • Prompt service 4
  • Beginning 3
  • Value of basic publishing package 2

Customers don't like

  • Given the runaround5
  • Give you the run around5
  • Unresponsive to customer needs after they got your money4
  • Poor customer service4
  • Being scammed4
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel
Pegases
#1308171

I don't know anything about Xlibris but if they are related to AuthorHouse in any way I would not use them.

AuthorHouse is a thoroughly dishonest company. You cannot believe a thing any of their representatives say.

As for the Better Business Bureau's (BBB's) A+ grading - what planet is BBB living on? I complained via BBB and received no help whatsoever.