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Authorhouse

Periodicals & Publishing
  • 1 ISSUES RESOLVED
  • 292 TOTAL REVIEWS
  • $470K CLAIMED LOSSES
  • $5.4K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
  • Very unsatisfied 3
  • Customer services 2
  • Good copies of my book 2
  • Offer 1
  • Were very nice to me before i sent the manuscript in 1

Customers don't like

  • Fact that they were evasive6
  • Fact that they misled me5
  • Failure to honor contract3
  • Piliged my bank account3
  • Fraud mentality3
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The Wall Street Journal

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 78 TOTAL REVIEWS
  • $8K CLAIMED LOSSES
  • $381 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
  • Newspaper 2
  • Logical reasoned researched op-eds crosswords 1
  • Reliability of availablilty - when read at library or office 1
  • Old wall street journal before murdoch took over 1

Customers don't like

  • Bad service3
  • Customer service2
  • Overseas customer service reps1
  • Shortage of delivery personnel1
  • Service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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