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Iuniverse

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 113 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $7.5K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
  • Editors 2
  • Contact person 2
  • Original promises that they eventually failed to fulfill 1
  • I liked the sales approach 1
  • How they all stick together to challenge my argument 1

Customers don't like

  • Force contract5
  • Poor communicaiton4
  • Did not receive royalties3
  • Their costs and fees2
  • Policies2
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Authorhouse

Periodicals & Publishing
  • 2 ISSUES RESOLVED
  • 340 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $5.1K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
  • Very unsatisfied 3
  • Good final product 3
  • Good copies of my book 2
  • Didnt get this far 2
  • Customer services 2

Customers don't like

  • Fact that they were evasive6
  • Fact that they misled me6
  • Fraud mentality5
  • Misled me4
  • Failure to honor contract4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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