PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Iuniverse and Authorhouse as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Iuniverse
Authorhouse

Iuniverse and Authorhouse Overview

Total reviews
139
409
Company responses
0
0
Issues resolved
0
2

Authorhouse was first mentioned on PissedConsumer on Mar 4, 2008 and since then this brand received 409 reviews. It is 270 reviews more than Iuniverse received since Aug 7, 2008.

Iuniverse and Authorhouse Consumer Ratings

Rank
121 out of 622 in Periodicals & Publishing category
112 out of 622 in Periodicals & Publishing category
Product or Service Quality
93 in category
92 in category
Customer service
85 in category
77 in category
Website
111 in category
83 in category

According to consumer ratings and reviews, Authorhouse ranks 9 points higher in the Periodicals & Publishing category than Iuniverse. People gave Iuniverse 1.8 stars for Product or Service Quality criterion in Periodicals & Publishing category and it is 116 points higher than the worst rated brand in this category. At the same time, Authorhouse was rated 1.8 stars for Product or Service Quality criterion in this category and it is 117 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Authorhouse has a higher rating than Iuniverse. Regarding Website criterion, consumers gave Iuniverse 1.9 stars and it is 53% worse than other in category. Authorhouse however was rated 2.1 stars and it is 60% greater than other in category.

Iuniverse and Authorhouse Rating Details

Product or Service Quality
1.8 (45 reviews)
1.8 (91 reviews)
Reviewer's quote

I've been wanting to get my novel published for a while now. Iuniverse caught wind of it like a bloodhound and made me an offer. "One fee, 3 installments, get everything you will need." That was a lie.They have been charging me for everything from editing, to marketing, to making me a website. They...

Logan S

I am extremely disappointed and enraged with this company, especially with one of their associates -April. This company does not accept paypal as a payment method, but they should realise that asking for credit card details for a $1000 is a lot they are asking from a customer. Everybody uses paypal...

neha
Customer service
1.5 (44 reviews)
1.6 (98 reviews)
Reviewer's quote

...Just like their comments to this complaint not a customer service response a smart allek who has obviously cashed the check already. I have nothing good to say about I Universe but would strongly suggest you go with someone else, anyone else. Read other complaints about this company...

PissedConsumer1164660

...Poor Customer Service, with poor company policies. This journey has been a learning experience, no doubt. So, please, please, please, don't ever contact or use ArthorHouse..

Shirley W
Website
1.9 (43 reviews)
2.1 (90 reviews)
Reviewer's quote

Furthermore I was told (was also in the contract) that there would be transparency and I could go on their website in order to track all sales. This has never happened! I published my book in 2012 and the site has NEVER been up! I like other authors that made the mistake of working with these...

Endya

...I have sent two comments to AuthorHouse through their comment page on their website and haven't gotten replies to those, either..

Abigail W

Iuniverse and Authorhouse Pros and Cons

Pros
  • Design of my book
  • Contact person
  • Original promises that they eventually failed to fulfill
  • Very unsatisfied
  • Good final product
  • Didnt get this far
Cons
  • Force contract
  • I universe
  • Poor communicaiton
  • Fact that they misled me
  • Fact that they were evasive
  • Misled me

Iuniverse and Authorhouse Most Positive Reviews

Top rated reviews
5

The companies a *** joke, they purposely talked fast over the numbers and with normal words they talked average speed,...

5

I wrote a book (I was didn't know what I was doing).
They worked with me, my only problem was thier word check, I'm th...

Iuniverse and Authorhouse Most Critical Reviews

Lowest rated reviews
1

I can't even begin to tell you of their shake down process without my blood boiling. I did two books with iUniverse....

1

They provide bad service ..they own my grandma 9 years worth of royalties and will not pay her.... They deliberately man...

Iuniverse and Authorhouse Latest Reviews

Recent published reviews
1.1

This post is to let everyone who had a bad experience with Iuniverse. That if you call 317-232-6201 or 317-232-6330 for...

Read all 139 reviews

My name is Loah Nazareno Lindo the Author of- Visions, Hope, and Glory my book was published on January 25th of...

Read all 409 reviews

Iuniverse and Authorhouse Products and Services

Most reviewed product and services
  • Iuniverse Publishing Service (57 reviews)
  • Iuniverse Customer Care (8 reviews)
  • Iuniverse Publicity Service (2 reviews)
  • Authorhouse Publishing Service (216 reviews)
  • Authorhouse Customer Care (19 reviews)