PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Harlequin and Authorhouse as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Harlequin
Authorhouse

Harlequin and Authorhouse Overview

Total reviews
7
422
Company responses
0
0
Issues resolved
0
2

Harlequin and Authorhouse Consumer Ratings

Rank
140 out of 488 in Periodicals & Publishing category
149 out of 488 in Periodicals & Publishing category
Value for money
221 in category
120 in category
Website
127 in category
101 in category
Customer service
106 in category
92 in category
Diversity of Products or Services
241 in category
139 in category

Harlequin and Authorhouse Rating Details

Value for money
1 (2 reviews)
1.7 (80 reviews)
Reviewer's quote

I noticed a charge on my account today. It was Harli Bks. I had no idea who there are. I've never gotten a letter like some other people on this site. The charge was for 50.62. WHAT??? I called the number associated with the charge. After 20min, I spoke with a woman whom sounded high or drunk. She...

Read full review

Only when they had my money did it transpire that all was handled by their HQ in the USA by staff in the Philippines. From the day that I found out the sales price of the books I protested that they were far too expensive and would not sell priced with like books that were pounds cheaper. Deaf ears...

Read full review
Website
2 (2 reviews)
2.1 (98 reviews)
Reviewer's quote

I found a letter in the mail. It said I could get two free books and a free gift if I just put a sticker on a reply envelope. I did as they instructed and I got exactly what they said. Then some time later, I got a box with five more of those wretched books and a butter knife as my free gift. After...

Read full review

...I have sent two comments to AuthorHouse through their comment page on their website and haven't gotten replies to those, either..

Read full review
Customer service
1.5 (2 reviews)
1.6 (107 reviews)
Reviewer's quote

...calked the one on the bill & got a message saying it wasn't in service. Not sure if this site is a scam, or someone used my name or..

Read full review

...Poor Customer Service, with poor company policies. This journey has been a learning experience, no doubt. So, please, please, please, don't ever contact or use ArthorHouse..

Read full review
Diversity of Products or Services
1 (2 reviews)
1.8 (88 reviews)
Reviewer's quote

I took advantage of their trial offer of four books for I think it was 5 dollars. I canceled my account more than 2 weeks ago but yet again this month I was charged more than 30 dollars. I cannot even get anyone to even answer the more than three emails I have sent concerning this at all.

Read full review

They continually charge me for services not done. I've called them continually to stop. AVOID them at all COST! Money Grubbing thieves!..

Read full review

Harlequin and Authorhouse Pros and Cons

Pros
No votes
  • Cover of my book
  • Very unsatisfied
  • Good final product
Cons
No votes
  • Fact that they misled me
  • Fact that they were evasive
  • Aggressive marketing services associates

Harlequin and Authorhouse Most Positive Reviews

Top rated reviews
No votes
5

I wrote a book (I was didn't know what I was doing).
They worked with me, my only problem was thier word check, I'm th...

Read full review
No votes
5

I publish 3 book with authorhouse and I enjoy it. My books turn out Okay. I give authorhouse 4 / 5 stars. You always...

Read full review

Harlequin and Authorhouse Most Critical Reviews

Lowest rated reviews
1

I took advantage of their trial offer of four books for I think it was 5 dollars. I canceled my account more than 2...

Read full review
1

They provide bad service ..they own my grandma 9 years worth of royalties and will not pay her.... They deliberately man...

Read full review
1

I noticed a charge on my account today. It was Harli Bks. I had no idea who there are. I've never gotten a letter like...

Read full review
1

I am willing to go on TV about this. I spent over 2k to get my book published. No royalties. Emails quickly dried up...

Read full review

Harlequin and Authorhouse Latest Reviews

Recent published reviews
No votes

I received a shipment of six books from Harlequin's Love Inspired Suspense line. They were good books. When I went to...

Read full review
1.1

I was led to believe that this was a UK company. Only when they had my money did it transpire that all was handled by...

Read full review
2

So I received a bill for $35 from Harlequin Reader. I never heard of it & looked up the phone # online, which didn't...

Read full review
3

My book has been priced much too high and therefore is not selling

Read full review

Harlequin and Authorhouse Products and Services

Most reviewed product and services
No votes
  • Authorhouse Publishing Service (221 reviews)
  • Authorhouse Customer Care (21 reviews)