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Authorhouse
Harlequin

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Authorhouse

Authorhouse

1.8
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 407 TOTAL REVIEWS
Rank
108 out of 618
in Periodicals & Publishing category
Rating Details
Customer service
Website
Diversity of Products or Services
Style and Design
Statistics of Customer Service Calls
  • TOTAL CALLS
    11
  • SUCCESSFUL
    55%
  • AVG CALL DURATION
    05:23
  • ISSUES RESOLVED
    20%
Top Products and Services
1.9
217 reviews
2.2
19 reviews
No votes
2 reviews
Harlequin

Harlequin

2.0
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 6 TOTAL REVIEWS
Rank
97 out of 618
in Periodicals & Publishing category
Rating Details
Customer service
Website
Diversity of Products or Services
Style and Design
Statistics of Customer Service Calls
  • TOTAL CALLS
    1
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
No votes
1 reviews

How would you compare Authorhouse vs Harlequin?

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GleamingBlueWhale752
#1722334
Customer service
Harlequin's site has free articles on how to write for them, and also tips on writing a novel in general.
Easy to understand and to find their tips.
Harlequin is much better, and it is free to use.
Authorhouse charges for everything, and is very confusing.

Product or Service Quality
Harlequin never bothers you. I get emails wanting to sell me books, but no pushing about it.
Authorhouse is very pushy, and they phone you at home to bother you, just like any other telemarketer.
All in all, Harlequin is professional and polite, while Authorhouse is pushy and annoying.

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