PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Authorhouse and Harlequin as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Authorhouse
Harlequin

Authorhouse and Harlequin Overview

Total reviews 425 9
Company responses 0 0
Issues resolved 2 0

Authorhouse and Harlequin Consumer Ratings

Rank
155 out of 489 in Periodicals & Publishing category
162 out of 489 in Periodicals & Publishing category
Customer service
92 in category
129 in category
Product or Service Quality
113 in category
239 in category
Website
105 in category
124 in category
Price Affordability
151 in category
244 in category

Authorhouse and Harlequin Rating Details

Customer service
1.6 (109 reviews)
1.3 (3 reviews)
Reviewer's quote

...Poor Customer Service, with poor company policies. This journey has been a learning experience, no doubt. So, please, please, please, don't ever contact or use ArthorHouse..

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...calked the one on the bill & got a message saying it wasn't in service. Not sure if this site is a scam, or someone used my name or..

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Product or Service Quality
1.7 (102 reviews)
1 (2 reviews)
Reviewer's quote

No one was interested in doing anything about it unless I was prepared to purchase more gimmicky sales product from them and still they would not entertain a reduction in sales price. Every time a 'consultant' called me (and this was often) I was prompted to buy, buy, buy more ways to sell my...

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After the introductory books came, I was thouroughly disappointed by them and decided to cancel my account. I cancelled my account personally within an email with Angela, she never replied, they charged my card again and they are continuing attempts in charging my card daily, which I have locked...

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Website
2.1 (99 reviews)
2 (4 reviews)
Reviewer's quote

...I have sent two comments to AuthorHouse through their comment page on their website and haven't gotten replies to those, either..

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I was informed you took $52.79 from my account. First of all you informed me my account was mot sufficent, i csnceled account and returned 4 free books snd have not received a y others mor do I want them.I need the $52.79 returned to my account and emsil stating account cancelled and closed.

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Price Affordability
1.6 (95 reviews)
1 (4 reviews)
Reviewer's quote

Promise of great success, bad editing was done, they are great story teller's will promise everything, then hit you with a huge price, my book was way over priced, nobody wants to buy a unknown book for that price, I was told that all I had to do was pay more money, my book is waiting in Hollywood...

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I noticed a charge on my account today. It was Harli Bks. I had no idea who there are. I've never gotten a letter like some other people on this site. The charge was for 50.62. WHAT??? I called the number associated with the charge. After 20min, I spoke with a woman whom sounded high or drunk. She...

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Authorhouse and Harlequin Pros and Cons

Pros
  • Cover of my book
  • Very unsatisfied
  • Good final product
  • Mail order books
Cons
  • Fact that they misled me
  • Fact that they were evasive
  • Aggressive marketing services associates
  • Not price worthy
  • No choice of content
  • Fraud and lies

Authorhouse and Harlequin Most Positive Reviews

Top rated reviews
5

I wrote a book (I was didn't know what I was doing).
They worked with me, my only problem was thier word check, I'm th...

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No votes
5

I publish 3 book with authorhouse and I enjoy it. My books turn out Okay. I give authorhouse 4 / 5 stars. You always...

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No votes

Authorhouse and Harlequin Most Critical Reviews

Lowest rated reviews
1

They provide bad service ..they own my grandma 9 years worth of royalties and will not pay her.... They deliberately man...

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1

I took advantage of their trial offer of four books for I think it was 5 dollars. I canceled my account more than 2...

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1

I am willing to go on TV about this. I spent over 2k to get my book published. No royalties. Emails quickly dried up...

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1

I noticed a charge on my account today. It was Harli Bks. I had no idea who there are. I've never gotten a letter like...

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Authorhouse and Harlequin Latest Reviews

Recent published reviews
1

My interaction with this business has been horrific. They call a lot to hassle you for money which caused me great...

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1.8

I was informed you took $52.79 from my account. First of all you informed me my account was mot sufficent, i csnceled ac...

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1

"Kiss me goodbye in Paris" has the subtitle "Special Operations Executive" which is used to indicate the group formed...

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1.4

After the introductory books came, I was thouroughly disappointed by them and decided to cancel my account. I cancelled...

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Authorhouse and Harlequin Products and Services

Most reviewed product and services
  • Authorhouse Publishing Service (222 reviews)
  • Authorhouse Customer Care (21 reviews)
  • Harlequin Deal (2 reviews)