PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Authorhouse and Harlequin as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Authorhouse
Harlequin

Authorhouse and Harlequin Overview

Total reviews
421
7
Company responses
0
0
Issues resolved
2
0

Authorhouse and Harlequin Consumer Ratings

Rank
129 out of 475 in Periodicals & Publishing category
135 out of 475 in Periodicals & Publishing category
Customer service
91 in category
107 in category
Product or Service Quality
105 in category
233 in category
Website
96 in category
119 in category
Price Affordability
143 in category
236 in category

Authorhouse and Harlequin Rating Details

Customer service
1.6 (106 reviews)
1.5 (2 reviews)
Reviewer's quote

...Poor Customer Service, with poor company policies. This journey has been a learning experience, no doubt. So, please, please, please, don't ever contact or use ArthorHouse..

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...calked the one on the bill & got a message saying it wasn't in service. Not sure if this site is a scam, or someone used my name or..

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Product or Service Quality
1.8 (99 reviews)
1 (1 review)
Reviewer's quote

...They don't care about the quality of the product at all. They just ant your money. Many people have fell victim to this company...

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I noticed a charge on my account today. It was Harli Bks. I had no idea who there are. I've never gotten a letter like some other people on this site. The charge was for 50.62. WHAT??? I called the number associated with the charge. After 20min, I spoke with a woman whom sounded high or drunk. She...

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Website
2.1 (98 reviews)
2 (2 reviews)
Reviewer's quote

...I have sent two comments to AuthorHouse through their comment page on their website and haven't gotten replies to those, either..

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I found a letter in the mail. It said I could get two free books and a free gift if I just put a sticker on a reply envelope. I did as they instructed and I got exactly what they said. Then some time later, I got a box with five more of those wretched books and a butter knife as my free gift. After...

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Price Affordability
1.7 (92 reviews)
1 (2 reviews)
Reviewer's quote

Promise of great success, bad editing was done, they are great story teller's will promise everything, then hit you with a huge price, my book was way over priced, nobody wants to buy a unknown book for that price, I was told that all I had to do was pay more money, my book is waiting in Hollywood...

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I took advantage of their trial offer of four books for I think it was 5 dollars. I canceled my account more than 2 weeks ago but yet again this month I was charged more than 30 dollars. I cannot even get anyone to even answer the more than three emails I have sent concerning this at all.

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Authorhouse and Harlequin Pros and Cons

Pros
  • Cover of my book
  • Very unsatisfied
  • Good final product
No votes
Cons
  • Fact that they misled me
  • Fact that they were evasive
  • Aggressive marketing services associates
No votes

Authorhouse and Harlequin Most Positive Reviews

Top rated reviews
5

I wrote a book (I was didn't know what I was doing).
They worked with me, my only problem was thier word check, I'm th...

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No votes
5

I publish 3 book with authorhouse and I enjoy it. My books turn out Okay. I give authorhouse 4 / 5 stars. You always...

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No votes

Authorhouse and Harlequin Most Critical Reviews

Lowest rated reviews
1

They provide bad service ..they own my grandma 9 years worth of royalties and will not pay her.... They deliberately man...

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1

I took advantage of their trial offer of four books for I think it was 5 dollars. I canceled my account more than 2...

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1

I am willing to go on TV about this. I spent over 2k to get my book published. No royalties. Emails quickly dried up...

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1

I noticed a charge on my account today. It was Harli Bks. I had no idea who there are. I've never gotten a letter like...

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Authorhouse and Harlequin Latest Reviews

Recent published reviews
3

My book has been priced much too high and therefore is not selling

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No votes

I received a shipment of six books from Harlequin's Love Inspired Suspense line. They were good books. When I went to...

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1.6

I have two (2) published books with AuthorHouse and I have NO ACCESS to my sales, royalties, and dashboard information,...

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2

So I received a bill for $35 from Harlequin Reader. I never heard of it & looked up the phone # online, which didn't...

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Authorhouse and Harlequin Products and Services

Most reviewed product and services
  • Authorhouse Publishing Service (221 reviews)
  • Authorhouse Customer Care (21 reviews)