PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Authorhouse and Harlequin as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Authorhouse
Harlequin

Authorhouse and Harlequin Overview

Total reviews
409
6
Company responses
0
0
Issues resolved
2
0

Authorhouse was first mentioned on PissedConsumer on Mar 4, 2008 and since then this brand received 409 reviews. It is 403 reviews more than Harlequin received since Jun 5, 2015.

Authorhouse and Harlequin Consumer Ratings

Rank
111 out of 622 in Periodicals & Publishing category
98 out of 622 in Periodicals & Publishing category
Customer service
77 in category
54 in category
Website
83 in category
39 in category
Price Affordability
120 in category
209 in category

According to consumer ratings and reviews, Harlequin ranks 13 points higher in the Periodicals & Publishing category than Authorhouse. People gave Authorhouse 1.6 stars for Customer service criterion in Periodicals & Publishing category and it is 156 points higher than the worst rated brand in this category. At the same time, Harlequin was rated 2 stars for Customer service criterion in this category and it is 179 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Harlequin has a higher rating than Authorhouse. Regarding Price Affordability criterion, consumers gave Authorhouse 1.7 stars and it is 51% worse than other in category. Harlequin however was rated 1 stars and it is 89% worse than other in category.

Authorhouse and Harlequin Rating Details

Customer service
1.6 (98 reviews)
2 (1 review)
Reviewer's quote

...company does not accept paypal as a payment method, but they should realise that asking for credit card details for a $1000 is a lot they are asking from a customer. Everybody uses paypal in America! I wanted to cancel my ALC subscription or otherwise I would be charged $9. 99 every month for something I did not...

neha

...calked the one on the bill & got a message saying it wasn't in service. Not sure if this site is a scam, or someone used my name or..

PissedConsumer1296409
Website
2.1 (90 reviews)
3 (1 review)
Reviewer's quote

...I have sent two comments to AuthorHouse through their comment page on their website and haven't gotten replies to those, either..

Abigail W

I found a letter in the mail. It said I could get two free books and a free gift if I just put a sticker on a reply envelope. I did as they instructed and I got exactly what they said. Then some time later, I got a box with five more of those wretched books and a butter knife as my free gift. After...

PissedConsumer987385
Price Affordability
1.7 (85 reviews)
1 (1 review)
Reviewer's quote

They made the price point of my book too high..

Tiffany E

I took advantage of their trial offer of four books for I think it was 5 dollars. I canceled my account more than 2 weeks ago but yet again this month I was charged more than 30 dollars. I cannot even get anyone to even answer the more than three emails I have sent concerning this at all.

Melissa R

Authorhouse and Harlequin Pros and Cons

Pros
  • Very unsatisfied
  • Good final product
  • Didnt get this far
No votes
Cons
  • Fact that they misled me
  • Fact that they were evasive
  • Misled me
No votes

Authorhouse and Harlequin Most Positive Reviews

Top rated reviews
5

I wrote a book (I was didn't know what I was doing).
They worked with me, my only problem was thier word check, I'm th...

No votes

Authorhouse and Harlequin Most Critical Reviews

Lowest rated reviews
1

They provide bad service ..they own my grandma 9 years worth of royalties and will not pay her.... They deliberately man...

1

I took advantage of their trial offer of four books for I think it was 5 dollars. I canceled my account more than 2...

Authorhouse and Harlequin Latest Reviews

Recent published reviews

My name is Loah Nazareno Lindo the Author of- Visions, Hope, and Glory my book was published on January 25th of...

Read all 409 reviews

I received a shipment of six books from Harlequin's Love Inspired Suspense line. They were good books. When I went to...

Read all 6 reviews

Authorhouse and Harlequin Products and Services

Most reviewed product and services
  • Authorhouse Publishing Service (216 reviews)
  • Authorhouse Customer Care (19 reviews)