PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Authorhouse and Green Ivy Publishing as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Authorhouse
Green Ivy Publishing

Authorhouse and Green Ivy Publishing Overview

Total reviews
409
60
Company responses
0
0
Issues resolved
2
1

Authorhouse was first mentioned on PissedConsumer on Mar 4, 2008 and since then this brand received 409 reviews. It is 349 reviews more than Green Ivy Publishing received since Apr 20, 2016. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Green Ivy Publishing customer support team than with Authorhouse customer service.

Authorhouse and Green Ivy Publishing Consumer Ratings

Rank
112 out of 624 in Periodicals & Publishing category
107 out of 624 in Periodicals & Publishing category
Customer service
77 in category
87 in category
Product or Service Quality
92 in category
94 in category
Website
82 in category
87 in category

According to consumer ratings and reviews, Green Ivy Publishing ranks 5 points higher in the Periodicals & Publishing category than Authorhouse. People gave Authorhouse 1.6 stars for Customer service criterion in Periodicals & Publishing category and it is 156 points higher than the worst rated brand in this category. At the same time, Green Ivy Publishing was rated 1.5 stars for Customer service criterion in this category and it is 146 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Green Ivy Publishing has a higher rating than Green Ivy Publishing. Regarding Website criterion, consumers gave Authorhouse 2.1 stars and it is 65% greater than other in category. Green Ivy Publishing however was rated 2 stars and it is 63% greater than other in category.

Authorhouse and Green Ivy Publishing Rating Details

Customer service
1.6 (98 reviews)
1.5 (24 reviews)
Reviewer's quote

...company does not accept paypal as a payment method, but they should realise that asking for credit card details for a $1000 is a lot they are asking from a customer. Everybody uses paypal in America! I wanted to cancel my ALC subscription or otherwise I would be charged $9. 99 every month for something I did not...

neha

They actually did produce a finished book for me. It was published in 2016. I am happy with the editing and overall look even though it took longer to finish than I was told it would. Since then, I haven't had any issues ordering copies for myself, but it's all done through email without talking to...

Nyima
Product or Service Quality
1.8 (91 reviews)
1.8 (24 reviews)
Reviewer's quote

...Their product is professionally printed. 2. You must hire your own editor and proof your book over and over before submitting...

Carry

Not sure where the angry comments come from. I have found Green Ivy Publishing more than helpful, the staff has been patient with me as a first time author, and they have more than lived up to the contract I signed. They have also been very responsive to my requests. I highly recommend them as a...

PissedConsumer1066464
Website
2.1 (90 reviews)
2 (21 reviews)
Reviewer's quote

...I have sent two comments to AuthorHouse through their comment page on their website and haven't gotten replies to those, either..

Abigail W

WE SUBMITTIED MANUSCRIPT 6 YEQRS AGO AND GOT THEM PAID OFF 3 YEARS HEARD FROM THEM TWICE SINCE AND NOT FOR OVER 2 YEARS NOW. $3500.00 RIP OFF. They were great at sales of there company call every day stroke you to get you signed but after that you are a virus . DONT EVEN KNOW IF THEY ARE STILL...

Dwight

Authorhouse and Green Ivy Publishing Pros and Cons

Pros
  • Very unsatisfied
  • Good final product
  • Didnt get this far
  • Satisfied with my finished book
  • Editor i worked with was very nice
  • Contract is fair
Cons
  • Fact that they misled me
  • Fact that they were evasive
  • Misled me
  • Complete disregard of their authors and contract
  • Busness is a fraud
  • That they ignore most phone calls from thire author

Authorhouse and Green Ivy Publishing Most Positive Reviews

Top rated reviews
5

I wrote a book (I was didn't know what I was doing).
They worked with me, my only problem was thier word check, I'm th...

5

I was very happy with my experience working with this staff, I believe they were forthright in all of their dealings...

Authorhouse and Green Ivy Publishing Most Critical Reviews

Lowest rated reviews
1

They provide bad service ..they own my grandma 9 years worth of royalties and will not pay her.... They deliberately man...

1

Lack of communication, nobody calls me back

Authorhouse and Green Ivy Publishing Latest Reviews

Recent published reviews

My name is Loah Nazareno Lindo the Author of- Visions, Hope, and Glory my book was published on January 25th of...

Read all 409 reviews

Jay is his name i no what what you look like bubby

Read all 60 reviews

Authorhouse and Green Ivy Publishing Products and Services

Most reviewed product and services
  • Authorhouse Publishing Service (216 reviews)
  • Authorhouse Customer Care (19 reviews)
  • Green Ivy Publishing Publishing Service (42 reviews)
  • Green Ivy Publishing Customer Care (3 reviews)