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Authorhouse

Periodicals & Publishing
  • 1 ISSUES RESOLVED
  • 298 TOTAL REVIEWS
  • $470K CLAIMED LOSSES
  • $5.4K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
  • Very unsatisfied 3
  • Good copies of my book 2
  • Didnt get this far 2
  • Customer services 2
  • Were very nice to me before i sent the manuscript in 1

Customers don't like

  • Fact that they were evasive6
  • Fact that they misled me5
  • Fraud mentality4
  • Piliged my bank account3
  • Misled me3
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Gannett

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 16 TOTAL REVIEWS
  • $540 CLAIMED LOSSES
  • $90 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
  • Person to call and address the issue 1
  • Newspaper itself 1
  • Newspaper 1

Customers don't like

  • Having a machine deal with customer service issues1
  • Delivery of the paper1
  • Customer service1
  • Being treated unlawfully1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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