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Authorhouse

Periodicals & Publishing
  • 2 ISSUES RESOLVED
  • 334 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $5.1K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
  • Very unsatisfied 3
  • Good final product 2
  • Good copies of my book 2
  • Didnt get this far 2
  • Customer services 2

Customers don't like

  • Fact that they were evasive6
  • Fact that they misled me6
  • Fraud mentality5
  • Misled me4
  • Failure to honor contract4
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Gannett

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 28 TOTAL REVIEWS
  • $640 CLAIMED LOSSES
  • $91 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
  • Person to call and address the issue 1
  • Newspaper itself 1
  • Newspaper 1

Customers don't like

  • Customer service6
  • Being treated unlawfully2
  • Item not received1
  • Having a machine deal with customer service issues1
  • Has no communication with subscription order account1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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