PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CreateSpace and Authorhouse as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

CreateSpace
Authorhouse

CreateSpace and Authorhouse Overview

Total reviews
7
409
Company responses
0
2
Issues resolved
0
2

Authorhouse was first mentioned on PissedConsumer on Mar 4, 2008 and since then this brand received 409 reviews. It is 402 reviews more than CreateSpace received since May 13, 2013.

CreateSpace and Authorhouse Consumer Ratings

Rank
3 out of 599 in Periodicals & Publishing category
115 out of 599 in Periodicals & Publishing category
Customer service
13 in category
79 in category
Value for money
12 in category
99 in category
Advertised vs Delivered
8 in category
69 in category

According to consumer ratings and reviews, CreateSpace ranks 112 points higher in the Periodicals & Publishing category than Authorhouse. People gave CreateSpace 5 stars for Customer service criterion in Periodicals & Publishing category and it is 226 points higher than the worst rated brand in this category. At the same time, Authorhouse was rated 1.6 stars for Customer service criterion in this category and it is 160 points higher than the worst rated brand in this category. If we look at Value for money criterion, than we see that CreateSpace has a higher rating than Authorhouse. Regarding Advertised vs Delivered criterion, consumers gave CreateSpace 5 stars and it is 97% greater than other in category. Authorhouse however was rated 1.8 stars and it is 71% greater than other in category.

CreateSpace and Authorhouse Rating Details

Customer service
5 (2 reviews)
1.6 (98 reviews)
Reviewer's quote

can't login..dont have access to email no longer and can't remember password.. need to reset login info. please help..Stephen Murphy 9712832232

Stephen M

...Poor Customer Service, with poor company policies. This journey has been a learning experience, no doubt. So, please, please, please, don't ever contact or use ArthorHouse..

Shirley W
Value for money
5 (2 reviews)
1.8 (72 reviews)
Reviewer's quote

My book has been interfered with and I want to talk with someone about publishing it.

Heather M

...When I sent an email saying I was done with them I magically got a email back “oh ok thanks for the info” *** frauds do not send money to these idiots..

Rondi
Advertised vs Delivered
5 (2 reviews)
1.8 (71 reviews)
Reviewer's quote

No items

...They delivered on all their promises and my excitement has never waned. My advice to anyone seeking publication through AuthorHouse is to make certain that your book is comprehensible and written intelligently. Do not make choices and deals with them that seem like they would not fit your wishes...

PissedConsumer1073156

CreateSpace and Authorhouse Pros and Cons

Pros
  • Good things
  • Easy to use
  • Very unsatisfied
  • Didnt get this far
  • Cover of my book
Cons
  • Unclear system behavior
  • Fact that they misled me
  • Fact that they were evasive
  • Fraud mentality

CreateSpace and Authorhouse Most Positive Reviews

Top rated reviews
5

My book has been interfered with and I want to talk with someone about publishing it.

5

I wrote a book (I was didn't know what I was doing).
They worked with me, my only problem was thier word check, I'm th...

CreateSpace and Authorhouse Most Critical Reviews

Lowest rated reviews
No votes
1

They provide bad service ..they own my grandma 9 years worth of royalties and will not pay her.... They deliberately man...

CreateSpace and Authorhouse Latest Reviews

Recent published reviews
5

can't login..dont have access to email no longer and can't remember password.. need to reset login info. please...

Read all 7 reviews

My name is Loah Nazareno Lindo the Author of- Visions, Hope, and Glory my book was published on January 25th of...

Read all 409 reviews

CreateSpace and Authorhouse Products and Services

Most reviewed product and services
  • Createspace Account (1 review)
  • Authorhouse Publishing Service (216 reviews)
  • Authorhouse Customer Care (19 reviews)