Authorhouse vs Books A Million

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Authorhouse

Periodicals & Publishing
  • 1 ISSUES RESOLVED
  • 256 TOTAL REVIEWS
  • $360K CLAIMED LOSSES
  • $4.9K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
  • Very unsatisfied 3
  • Absolutely horrible the whole process was a nightmare 2
  • Customer services 2
  • Offer 1
  • Or 1

Customers don't like

  • Fact that they misled me11
  • Failure to honor contract11
  • Fact that they were evasive8
  • Piliged my bank account4
  • Very unsatisfied4

Products by Authorhouse

No items

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Books A Million

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 127 TOTAL REVIEWS
  • $1.8K CLAIMED LOSSES
  • $75 AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
  • Great customer service 2
  • Magazines explained on reciept 1
  • Working there with my staff and manager 1
  • Renewal explained on reciept 1

Customers don't like

  • Service4
  • Customer unservice4
  • Lack of follow through3
  • Unauthorized renewal3
  • Not a very friendly person3

Products by Books A Million

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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