PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about BookLocker and Authorhouse as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.


BookLocker and Authorhouse Overview

Total reviews
Company responses
Issues resolved

Authorhouse was first mentioned on PissedConsumer on Mar 4, 2008 and since then this brand received 411 reviews. It is 406 reviews more than BookLocker received since Oct 6, 2012.

BookLocker and Authorhouse Consumer Ratings

73 out of 599 in Periodicals & Publishing category
117 out of 599 in Periodicals & Publishing category
Customer service
41 in category
80 in category
Style and Design
3 in category
96 in category
Price Affordability
2 in category
126 in category

According to consumer ratings and reviews, BookLocker ranks 44 points higher in the Periodicals & Publishing category than Authorhouse. People gave BookLocker 2.3 stars for Customer service criterion in Periodicals & Publishing category and it is 198 points higher than the worst rated brand in this category. At the same time, Authorhouse was rated 1.6 stars for Customer service criterion in this category and it is 159 points higher than the worst rated brand in this category. If we look at Style and Design criterion, than we see that BookLocker has a higher rating than Authorhouse. Regarding Price Affordability criterion, consumers gave BookLocker 5 stars and it is 99% greater than other in category. Authorhouse however was rated 1.7 stars and it is 52% worse than other in category.

BookLocker and Authorhouse Rating Details

Customer service
2.3 (3 reviews)
1.6 (100 reviews)
Reviewer's quote

...? I also emailed their customer services but have had no reply. I'm assuming the transaction did not go through - either way, this order is now cancelled as I'll be purchasing the book via Amazon with an instant download and instant email confirmation. ..


...Poor Customer Service, with poor company policies. This journey has been a learning experience, no doubt. So, please, please, please, don't ever contact or use ArthorHouse..

Shirley W
Style and Design
5 (1 review)
2.3 (74 reviews)
Reviewer's quote

Ten years ago, Booklocker helped me publish my first book. I was so impressed with Angela Hoy, the fearless leader at Booklocker, that I published my next four books with Booklocker. As you may have already guessed, my current book project will be published by Angela and her crew. Down the road,...

Bob B

...I had to keep after the "design team", but I have to admit, I was quite happy with the product. Today, I was about to purchase some copies and found out that they will be charging me $18. 99 per softcover book...

Price Affordability
5 (1 review)
1.7 (86 reviews)
Reviewer's quote

No items

They made the price point of my book too high..

Tiffany E

BookLocker and Authorhouse Pros and Cons

No votes
  • Very unsatisfied
  • Good final product
  • Didnt get this far
  • Lack of response
  • Fact that they misled me
  • Fact that they were evasive
  • Misled me

BookLocker and Authorhouse Most Positive Reviews

Top rated reviews

Ten years ago, Booklocker helped me publish my first book. I was so impressed with Angela Hoy, the fearless leader at Bo...


I wrote a book (I was didn't know what I was doing).
They worked with me, my only problem was thier word check, I'm th...

BookLocker and Authorhouse Most Critical Reviews

Lowest rated reviews

I ordered an eBook this morning and received the message "Thank you for placing an order with us! We're processing your...


They provide bad service ..they own my grandma 9 years worth of royalties and will not pay her.... They deliberately man...

BookLocker and Authorhouse Latest Reviews

Recent published reviews

I can find no way to contact them. I have five edited novels; three are a trilogy, and two are stand alone novels. I hav...

Read all 5 reviews

Unresolved case of two years non-payment of royalties! They simply contacted me if I'm going to buy more books from...

Read all 411 reviews

BookLocker and Authorhouse Products and Services

Most reviewed product and services
  • Booklocker Publishing Service (1 review)
  • Authorhouse Publishing Service (216 reviews)
  • Authorhouse Customer Care (20 reviews)