PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about BookLocker and Authorhouse as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

BookLocker
Authorhouse

BookLocker and Authorhouse Overview

Total reviews 5 429
Company responses 0 0
Issues resolved 0 2

BookLocker and Authorhouse Consumer Ratings

Rank
91 out of 502 in Periodicals & Publishing category
162 out of 502 in Periodicals & Publishing category
Customer service
49 in category
100 in category
Price Affordability
2 in category
165 in category
Diversity of Products or Services
0 in category
157 in category
Advertised vs Delivered
2 in category
103 in category

BookLocker and Authorhouse Rating Details

Customer service
2.3 (3 reviews)
1.6 (112 reviews)
Reviewer's quote

...? I also emailed their customer services but have had no reply. I'm assuming the transaction did not go through - either way, this order is now cancelled as I'll be purchasing the book via Amazon with an instant download and instant email confirmation. ..

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...Poor Customer Service, with poor company policies. This journey has been a learning experience, no doubt. So, please, please, please, don't ever contact or use ArthorHouse..

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Price Affordability
5 (1 review)
1.7 (97 reviews)
Reviewer's quote

Ten years ago, Booklocker helped me publish my first book. I was so impressed with Angela Hoy, the fearless leader at Booklocker, that I published my next four books with Booklocker. As you may have already guessed, my current book project will be published by Angela and her crew. Down the road,...

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From the day that I found out the sales price of the books I protested that they were far too expensive and would not sell priced with like books that were pounds cheaper. Deaf ears is an understatement. No one was interested in doing anything about it unless I was prepared to purchase more...

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Diversity of Products or Services
5 (1 review)
1.8 (91 reviews)
Reviewer's quote

No items

They continually charge me for services not done. I've called them continually to stop. AVOID them at all COST! Money Grubbing thieves!..

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Advertised vs Delivered
5 (1 review)
1.7 (82 reviews)
Reviewer's quote

No items

...They delivered on all their promises and my excitement has never waned. My advice to anyone seeking publication through AuthorHouse is to make certain that your book is comprehensible and written intelligently. Do not make choices and deals with them that seem like they would not fit your wishes...

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BookLocker and Authorhouse Pros and Cons

Pros
No votes
  • Very unsatisfied
  • Cover of my book
  • Were very nice to me before i sent the manuscript in
Cons
  • Lack of response
  • Fact that they misled me
  • Fact that they were evasive
  • Aggressive marketing services associates

BookLocker and Authorhouse Most Positive Reviews

Top rated reviews
5

Ten years ago, Booklocker helped me publish my first book. I was so impressed with Angela Hoy, the fearless leader at Bo...

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5

I wrote a book (I was didn't know what I was doing).
They worked with me, my only problem was thier word check, I'm th...

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No votes
5

I publish 3 book with authorhouse and I enjoy it. My books turn out Okay. I give authorhouse 4 / 5 stars. You always...

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BookLocker and Authorhouse Most Critical Reviews

Lowest rated reviews
1

I ordered an eBook this morning and received the message "Thank you for placing an order with us! We're processing your...

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1

They provide bad service ..they own my grandma 9 years worth of royalties and will not pay her.... They deliberately man...

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1

I can find no way to contact them. I have five edited novels; three are a trilogy, and two are stand alone novels. I hav...

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1

I am willing to go on TV about this. I spent over 2k to get my book published. No royalties. Emails quickly dried up...

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BookLocker and Authorhouse Latest Reviews

Recent published reviews
No votes

I ordered a book for my wife, completed the transaction and waited for the "instant download".
After an hour, still no d...

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1

This company is an absolute scam. Yes, they printed my book but made a shoddy mess out of it. In some cases, parts of...

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No votes

I contracted with Booklocker .com to publish my popular agricultural/food history book. They read & viewed my book and...

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No votes

They did not explain all the details at the time I engaged them. After the initial acceptance of my manuscript, every...

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BookLocker and Authorhouse Products and Services

Most reviewed product and services
  • Booklocker Publishing Service (1 review)
  • Authorhouse Publishing Service (223 reviews)