PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Austin Macauley Publishers and Xlibris as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Austin Macauley Publishers
Xlibris

Austin Macauley Publishers and Xlibris Overview

Total reviews 6 546
Company responses 0 0
Issues resolved 0 1

Austin Macauley Publishers and Xlibris Consumer Ratings

Rank
160 out of 489 in Periodicals & Publishing category
173 out of 489 in Periodicals & Publishing category
Price Affordability
139 in category
157 in category
Value for money
225 in category
134 in category
Style and Design
195 in category
124 in category
Customer service
108 in category
109 in category

Austin Macauley Publishers and Xlibris Rating Details

Price Affordability
2 (4 reviews)
1.6 (175 reviews)
Reviewer's quote

...Here, the books are very cheap in price when compare to other bookshops. Everyone loves to read different kind of books, if you need a books at low price then go for Austin Macauley bookshop..

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So far, I paid over $10,000 for these services! About two weeks ago, I received another call from Tony McMillan, trying to offer me yet another service at a price, of course, which I informed him that I was not going to pay for anything else because I was flat broke! At present, one copy of my book...

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Value for money
1 (3 reviews)
1.4 (160 reviews)
Reviewer's quote

...I do not know what they're up to, whether they are stealing my money. I'm very disappointed by those publishers..

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I know poetry is very hard to sell, and I wasn't expecting to make a bundle of money. After my book was out, Xlibris, told me they had an email opening program (I forgot what they called it), and I paid for it, yes I take full responsibility for paying for it, when I didn't have to. , but it...

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Style and Design
1 (2 reviews)
2.1 (147 reviews)
Reviewer's quote

Royalties promised in June 2020 have not been paid "due to Coronavirus" I have telephoned the London office and have been told by staff that they are up and running. Received an email saying there was a computer glitch. Don't believe you AM. Do I have to get legal advice or are you going to pay my...

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...Go with Everbind, or First Edition Design, or Dorrance. Find a literary agent for other opportunities. STAY AWAY FROM THESE FOREIGN PUBLISHERS...

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Customer service
1.5 (2 reviews)
1.5 (188 reviews)
Reviewer's quote

No items

...No replies on the matter, just the usual "mail to the customer service or give us a call"...

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Austin Macauley Publishers and Xlibris Pros and Cons

Pros
No votes
  • Ripp off
  • Published book
  • Getting the book published
Cons
  • Do not reveal upfront they are a vanity press
  • Poor customer service
  • Give you the run around
  • Unresponsive to customer needs after they got your money

Austin Macauley Publishers and Xlibris Most Positive Reviews

Top rated reviews
3.5

My most entertaining is reading books, recently i found some interesting romantic and horror books published by Austin...

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5

I don't know why all the negative reviews on here. I've had nothing but good happen to my anthology titled Xtoriez. I...

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No votes
5

What am I supposed to do I paid them to publish the book. Then they use hardball tactics to get me to sign up for...

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Austin Macauley Publishers and Xlibris Most Critical Reviews

Lowest rated reviews
1

Royalties promised in June 2020 have not been paid "due to Coronavirus" I have telephoned the London office and have...

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1

I signed a contract with Xlibris (subsidiary to Author Solutions) in November ’13 for:
Editing, Interior Design, Exterio...

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1

My royalty payment was due by the end of June 2020 but I have been told that due to Covid 19 effects on the industry...

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1

I had my book published with Xlibris - a subsidiary of Author Solutions. $4000 for the full package: i did editing (the...

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Austin Macauley Publishers and Xlibris Latest Reviews

Recent published reviews
No votes

My first royalty payment was due by the end of June 2020. Yet, I have been told that due to coronavirus, the industry...

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No votes

You know it is crazy when a company takes my money and doesn't respond in any sort of way... all my information is up...

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1.2

They were very professional but still a vanity press. They wanted to charge me about $$$ 3 grand to publish my novel.

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1

I tell you, that you have a way to try and cover the wrong that you do to people.... out of 8 stories you publish one...

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Austin Macauley Publishers and Xlibris Products and Services

Most reviewed product and services
  • Austin Macauley Publishers Publishing Service (2 reviews)
  • Xlibris Publishing Service (303 reviews)
  • Xlibris Customer Care (45 reviews)
  • Xlibris Book (27 reviews)