PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Authorhouse and Austin Macauley Publishers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Authorhouse
Austin Macauley Publishers

Authorhouse and Austin Macauley Publishers Overview

Total reviews 425 6
Company responses 0 0
Issues resolved 2 0

Authorhouse and Austin Macauley Publishers Consumer Ratings

Rank
155 out of 489 in Periodicals & Publishing category
160 out of 489 in Periodicals & Publishing category
Customer service
93 in category
107 in category
Product or Service Quality
113 in category
241 in category
Price Affordability
152 in category
138 in category
Diversity of Products or Services
143 in category
161 in category

Authorhouse and Austin Macauley Publishers Rating Details

Customer service
1.6 (109 reviews)
1.5 (2 reviews)
Reviewer's quote

...Poor Customer Service, with poor company policies. This journey has been a learning experience, no doubt. So, please, please, please, don't ever contact or use ArthorHouse..

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My royalty payment was due by the end of June 2020 but I have been told that due to Covid 19 effects on the industry and a problem with the software that generates payment, my payment was to be delayed. But it's been now over 2 months since I've been told so and Austin Macauley hasn't replied to my...

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Product or Service Quality
1.7 (102 reviews)
1 (1 review)
Reviewer's quote

No one was interested in doing anything about it unless I was prepared to purchase more gimmicky sales product from them and still they would not entertain a reduction in sales price. Every time a 'consultant' called me (and this was often) I was prompted to buy, buy, buy more ways to sell my...

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They were very professional but still a vanity press. They wanted to charge me about $$$ 3 grand to publish my novel.

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Price Affordability
1.6 (95 reviews)
2 (4 reviews)
Reviewer's quote

Promise of great success, bad editing was done, they are great story teller's will promise everything, then hit you with a huge price, my book was way over priced, nobody wants to buy a unknown book for that price, I was told that all I had to do was pay more money, my book is waiting in Hollywood...

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...Here, the books are very cheap in price when compare to other bookshops. Everyone loves to read different kind of books, if you need a books at low price then go for Austin Macauley bookshop..

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Diversity of Products or Services
1.8 (89 reviews)
1.5 (2 reviews)
Reviewer's quote

They continually charge me for services not done. I've called them continually to stop. AVOID them at all COST! Money Grubbing thieves!..

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Royalties promised in June 2020 have not been paid "due to Coronavirus" I have telephoned the London office and have been told by staff that they are up and running. Received an email saying there was a computer glitch. Don't believe you AM. Do I have to get legal advice or are you going to pay my...

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Authorhouse and Austin Macauley Publishers Pros and Cons

Pros
  • Cover of my book
  • Very unsatisfied
  • Good final product
No votes
Cons
  • Fact that they misled me
  • Fact that they were evasive
  • Aggressive marketing services associates
  • Do not reveal upfront they are a vanity press

Authorhouse and Austin Macauley Publishers Most Positive Reviews

Top rated reviews
5

I wrote a book (I was didn't know what I was doing).
They worked with me, my only problem was thier word check, I'm th...

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3.5

My most entertaining is reading books, recently i found some interesting romantic and horror books published by Austin...

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5

I publish 3 book with authorhouse and I enjoy it. My books turn out Okay. I give authorhouse 4 / 5 stars. You always...

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No votes

Authorhouse and Austin Macauley Publishers Most Critical Reviews

Lowest rated reviews
1

They provide bad service ..they own my grandma 9 years worth of royalties and will not pay her.... They deliberately man...

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1

Royalties promised in June 2020 have not been paid "due to Coronavirus" I have telephoned the London office and have...

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1

I am willing to go on TV about this. I spent over 2k to get my book published. No royalties. Emails quickly dried up...

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1

My royalty payment was due by the end of June 2020 but I have been told that due to Covid 19 effects on the industry...

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Authorhouse and Austin Macauley Publishers Latest Reviews

Recent published reviews
1

My interaction with this business has been horrific. They call a lot to hassle you for money which caused me great...

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No votes

My first royalty payment was due by the end of June 2020. Yet, I have been told that due to coronavirus, the industry...

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1

"Kiss me goodbye in Paris" has the subtitle "Special Operations Executive" which is used to indicate the group formed...

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1.2

They were very professional but still a vanity press. They wanted to charge me about $$$ 3 grand to publish my novel.

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Authorhouse and Austin Macauley Publishers Products and Services

Most reviewed product and services
  • Authorhouse Publishing Service (222 reviews)
  • Authorhouse Customer Care (21 reviews)
  • Austin Macauley Publishers Publishing Service (2 reviews)