PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Austin Macauley Publishers and Authorhouse as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Austin Macauley Publishers
Authorhouse

Austin Macauley Publishers and Authorhouse Overview

Total reviews 6 432
Company responses 0 0
Issues resolved 0 2

Austin Macauley Publishers and Authorhouse Consumer Ratings

Rank
173 out of 497 in Periodicals & Publishing category
167 out of 497 in Periodicals & Publishing category
Price Affordability
158 in category
169 in category
Value for money
242 in category
135 in category
Customer service
118 in category
104 in category
Style and Design
205 in category
120 in category

Austin Macauley Publishers and Authorhouse Rating Details

Price Affordability
2 (4 reviews)
1.7 (99 reviews)
Reviewer's quote

...Here, the books are very cheap in price when compare to other bookshops. Everyone loves to read different kind of books, if you need a books at low price then go for Austin Macauley bookshop..

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From the day that I found out the sales price of the books I protested that they were far too expensive and would not sell priced with like books that were pounds cheaper. Deaf ears is an understatement. No one was interested in doing anything about it unless I was prepared to purchase more...

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Value for money
1 (3 reviews)
1.7 (84 reviews)
Reviewer's quote

...I do not know what they're up to, whether they are stealing my money. I'm very disappointed by those publishers..

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I found that the company took $2475 of my money for two children's books. I asked for a refund after the first book was delivered with poor quality. The second book was not even worked on but my money was taken from my Visa..

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Customer service
1.5 (2 reviews)
1.6 (114 reviews)
Reviewer's quote

No items

...Poor Customer Service, with poor company policies. This journey has been a learning experience, no doubt. So, please, please, please, don't ever contact or use ArthorHouse..

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Style and Design
1 (2 reviews)
2.2 (82 reviews)
Reviewer's quote

Royalties promised in June 2020 have not been paid "due to Coronavirus" I have telephoned the London office and have been told by staff that they are up and running. Received an email saying there was a computer glitch. Don't believe you AM. Do I have to get legal advice or are you going to pay my...

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...I had to keep after the "design team", but I have to admit, I was quite happy with the product. Today, I was about to purchase some copies and found out that they will be charging me $18. 99 per softcover book...

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Austin Macauley Publishers and Authorhouse Pros and Cons

Pros
No votes
  • Very unsatisfied
  • Good final product
  • Cover of my book
Cons
  • Do not reveal upfront they are a vanity press
  • Fact that they misled me
  • Fact that they were evasive
  • Aggressive marketing services associates

Austin Macauley Publishers and Authorhouse Most Positive Reviews

Top rated reviews
3.5

My most entertaining is reading books, recently i found some interesting romantic and horror books published by Austin...

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5

I wrote a book (I was didn't know what I was doing).
They worked with me, my only problem was thier word check, I'm th...

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No votes
5

I publish 3 book with authorhouse and I enjoy it. My books turn out Okay. I give authorhouse 4 / 5 stars. You always...

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Austin Macauley Publishers and Authorhouse Most Critical Reviews

Lowest rated reviews
1

Royalties promised in June 2020 have not been paid "due to Coronavirus" I have telephoned the London office and have...

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1

They provide bad service ..they own my grandma 9 years worth of royalties and will not pay her.... They deliberately man...

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1

My royalty payment was due by the end of June 2020 but I have been told that due to Covid 19 effects on the industry...

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1

I am willing to go on TV about this. I spent over 2k to get my book published. No royalties. Emails quickly dried up...

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Austin Macauley Publishers and Authorhouse Latest Reviews

Recent published reviews
No votes

My first royalty payment was due by the end of June 2020. Yet, I have been told that due to coronavirus, the industry...

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No votes

I want to see how much it will cost me to order my own book published by you. The Adventures of Sugarcube....

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1.2

They were very professional but still a vanity press. They wanted to charge me about $$$ 3 grand to publish my novel.

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1

I found that the company took $2475 of my money for two children's books. I asked for a refund after the first book was...

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Austin Macauley Publishers and Authorhouse Products and Services

Most reviewed product and services
  • Austin Macauley Publishers Publishing Service (2 reviews)
  • Authorhouse Publishing Service (225 reviews)