PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Auntie Annes and Dairy Queen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Auntie Annes
Dairy Queen

Auntie Annes and Dairy Queen Overview

Total reviews
262
261
Company responses
0
0
Issues resolved
1
2

Auntie Annes was first mentioned on PissedConsumer on May 25, 2008 and since then this brand received 262 reviews. It is 1 review more than Dairy Queen received since Jul 5, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Dairy Queen customer support team than with Auntie Annes customer service.

Auntie Annes and Dairy Queen Consumer Ratings

Rank
11 out of 298 in Coffeehouses and Bakeries category
177 out of 5046 in Cafes, Restaurants and Bars category
Staff
11 in category
144 in category
Customer service
11 in category
124 in category
Discounts and Special Offers
9 in category
128 in category

Auntie Annes and Dairy Queen Rating Details

Staff
1.3 (126 reviews)
1.6 (110 reviews)
Reviewer's quote

...she held the line up because she need to stop & face the other team members to discuss personal things she is unhappy with at the job in Public Having unprofessional conversation about other staff members while not present. Gossiping. etc..

Nicole S

...The entire staff was in chuckle mode. So stated that i would make sure to notify corporate office of Dairy Queen and other review arenas online...

Andre W
Customer service
1.3 (124 reviews)
1.7 (117 reviews)
Reviewer's quote

...Im only writing this is because im in customer service and I understand how a complaint could look on a manager or an employee. And really congrats this woman with dreads for how she handled herself..

Tasha G

...6 Protecting Your Customer’s Privacy Online 1. 7 Online Advertising Compliance 1. 8 How to Collect Taxes Online 1...

John D
Discounts and Special Offers
1.9 (101 reviews)
2 (85 reviews)
Reviewer's quote

The service was Terrible and I will never ever come back so do t worry!! You will Ever treat me like myTimeDoesn’t matter

Cullen

the dairy queen of Aransas pass was great until after the hurricane now they allow any nitwit with a heartbeat to hold walls together from falling down.they have kiddie cooks who look 13 and 12 like moms kids helping for free to keep down labor costs.these kidoes working there have no clue as to...

PissedConsumer1274207

Auntie Annes and Dairy Queen Pros and Cons

Pros
  • Pretzels are usually great
  • Good pretzels
  • Staff was lovely
  • Ice cream
  • Taste of the food
  • Staff is always nice
Cons
  • Poor customer service
  • Food quality and rude employee
  • Staff was rude
  • Employees
  • Customer service
  • Unconcerned rude customer service from the manager

Auntie Annes and Dairy Queen Most Positive Reviews

Top rated reviews
5

This is in regards to my visit at the Citadel Store. Before i start with my issue i would like to say that my kids love...

5

Hi I do not want to complain because I love your ice cream and all your stores. I have a wife that is having a birthday...

Auntie Annes and Dairy Queen Most Critical Reviews

Lowest rated reviews
1

Apparently it doesn't matter whether its 10:00 a.m. or 2:00 p.m. Auntie Anne's is in the gutter. The quality of food is...

1

I just left this establishment. I go here every other day since I own a store down the street. There was no one to...

Auntie Annes and Dairy Queen Latest Reviews

Recent published reviews
5

December 7th 2019 went to Annie and found a turquoise hair in my petzl which upset me and there I looked and there was...

Read all 262 reviews

Can I get credit for my dairy queen visit if the store doesn't have a scanner for the app on my phone?

Read all 261 reviews

Auntie Annes and Dairy Queen Products and Services

Most reviewed product and services
  • Auntie Annes Pretzel (60 reviews)
  • Auntie Annes Customer Care (45 reviews)
  • Auntie Annes Manager (21 reviews)
  • Dairy Queen Customer Care (35 reviews)
  • Dairy Queen Ice Cream (22 reviews)
  • Dairy Queen Manager (19 reviews)