PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Auntie Annes and Dairy Queen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Auntie Annes
Dairy Queen

Auntie Annes and Dairy Queen Overview

Total reviews 314 315
Company responses 0 0
Issues resolved 2 3

Auntie Annes and Dairy Queen Consumer Ratings

Rank
17 out of 230 in Coffeehouses and Bakeries category
74 out of 674 in Fast Food category
Customer service
15 in category
35 in category
Product or Service Quality
15 in category
59 in category
Discounts and Special Offers
10 in category
68 in category
Diversity of Products or Services
15 in category
56 in category

Auntie Annes and Dairy Queen Rating Details

Customer service
1.4 (150 reviews)
1.7 (144 reviews)
Reviewer's quote

Bad service horrible customer service..

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...I worked in customer service most of my life so I know how to address people and I sure don't think he handled it correctly. Linda Krathwohl 1920 SW 25th Ave. Bell, Fl...

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Product or Service Quality
1.7 (123 reviews)
1.7 (109 reviews)
Reviewer's quote

I had the WORST service at your location at the citrus park mall, fl location near the Macys. They had barely any product and no one working on any(the mall just opened)! They all were acting like they didnt want to be there! Rude, slow, tried cheating me out part of my order & got pissy that I...

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...This product is not a Dairy Queen Buster bar. It's sad what this great company has become. This customer is not going back..

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Discounts and Special Offers
1.9 (121 reviews)
1.9 (103 reviews)
Reviewer's quote

...Second, a special that has been with these locations for years suddenly changed. When asking for a manager, the manager stands smugly there as if to say, "Yah what do you want", doesn't try to resolve the issue. But another person making the pretzels is glib and disrespectful..

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I needed to get my son his own app sign in credentials and stop using my email to sign in.He said he would give someone who would do it the information change it to his email instead of mine.I started the app for him before he had email account.

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Diversity of Products or Services
2.2 (120 reviews)
2.3 (108 reviews)
Reviewer's quote

The girl thats always there said she has to save products that I wanted for DOOR DASH and I would have to come back in thirty minutes and she MIGHT have what I wanted done?! So by the time I waited around I went back and she still didnt have the extra cinnamon bites like I was going to get done so...

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...At a time when the safety of all food products and social distancing is critical. Dairy Queen flopped to say the least. The drive thru was busy so I am sure the same practice of non safety was the same for them...

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Auntie Annes and Dairy Queen Pros and Cons

Pros
  • Pretzels are usually great
  • Available of all pretzels are made
  • Good pretzels
  • Ice cream
  • Taste of the food
  • Staff is always nice
Cons
  • Poor customer service
  • Food quality and rude employee
  • Staff was rude
  • Employees
  • Customer service
  • Bad attitude

Auntie Annes and Dairy Queen Most Positive Reviews

Top rated reviews
5

This is in regards to my visit at the Citadel Store. Before i start with my issue i would like to say that my kids love...

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5

Hi I do not want to complain because I love your ice cream and all your stores. I have a wife that is having a birthday...

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5

Im at the Great Lakes Mall in mentor Oh.two of the most horribly unfriendly girls are working for your company. Bad...

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5

The tables are ALWAYS sticky and dirty , especially on the sides of the tables.

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Auntie Annes and Dairy Queen Most Critical Reviews

Lowest rated reviews
1

Apparently it doesn't matter whether its 10:00 a.m. or 2:00 p.m. Auntie Anne's is in the gutter. The quality of food is...

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1

I just left this establishment. I go here every other day since I own a store down the street. There was no one to...

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1

They refused to sell me a beverage 10 minutes before closing time, I go there often so I know the schedule and they clos...

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1

I phoned in a order of popcorn chicken at the Dairy Queen @ 13341 I-20 W, Tyler, TX. The person that answered the...

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Auntie Annes and Dairy Queen Latest Reviews

Recent published reviews
1.4

I had the WORST service at your location at the citrus park mall, fl location near the Macys. They had barely any...

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No votes

Tablet was logged out of and we don't have username or password to log back in. My address is 5960 N. Oracle Rd Tucson...

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No votes

I went to Auntie Anne and it was closed. I went to another one, and they had stopped honoring the T-Mobile Tuesday....

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1.4

Burgers are full of a rock like substance. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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