AudioBooks vs Books A Million

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AudioBooks

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 18 TOTAL REVIEWS
  • $267 CLAIMED LOSSES
  • $27 AVERAGE LOSS
1.1
Website
Customer service
Diversity of Products or Services

No items

Customers don't like

  • Charged after cancellation3
  • Billing for free trial2
  • Very small amount of books to choose from2
  • I hate them give me my money back1
  • Will not provide full refund1

Products by AudioBooks

No items

Delete

Books A Million

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 127 TOTAL REVIEWS
  • $1.8K CLAIMED LOSSES
  • $75 AVERAGE LOSS
2.1
Website
Customer service
Diversity of Products or Services
  • Great customer service 2
  • Magazines explained on reciept 1
  • Working there with my staff and manager 1
  • Renewal explained on reciept 1

Customers don't like

  • Service4
  • Customer unservice4
  • Lack of follow through3
  • Unauthorized renewal3
  • Not a very friendly person3

Products by Books A Million

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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