PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Audible and Hulu as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Audible
Hulu

Audible and Hulu Overview

Total reviews 214 2243
Company responses 0 0
Issues resolved 5 5

Audible and Hulu Consumer Ratings

Rank
88 out of 628 in Media category
155 out of 1438 in Telecommunications category
Customer service
67 in category
105 in category
Exchange, Refund and Cancellation Policy
59 in category
61 in category
Billing Practices
57 in category
65 in category
Product or Service Quality
42 in category
191 in category

Audible and Hulu Rating Details

Customer service
1.7 (89 reviews)
1.8 (923 reviews)
Reviewer's quote

Extremely poor customer service provided. Basically the customer service person was a complete *** I am not sure why they would hire somebody to treat customers like dirt. I am honestly considering dumping Audible because of it...

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I spoke with a representative in customer service. She was going to credit my bank account for $43. 54 and $4...

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Exchange, Refund and Cancellation Policy
1.9 (83 reviews)
2.2 (794 reviews)
Reviewer's quote

...If you guys could please refund me that would truly be a blessing. Please get back to me. Chrystal Meyer..

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Taking my money without letting me log in and no refund. I pray you get als..

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Billing Practices
1.8 (77 reviews)
2.4 (435 reviews)
Reviewer's quote

...But he asks for my email, billing address, and name. Easy, right? Except he claims my last name is not correct. Mmmmn what? Maybe I had made a typo when I signed up, except this is for the NAME ON MY CARD...

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Even though I gave them date of birth, credit card info and billing address. I had no idea I even had another account, how am I supposed to know the e-mail address to an account I had no knowledge of? I told him he wasnt very helpful and he started yelling at me. I told him to shut his mouth and...

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Product or Service Quality
2.4 (74 reviews)
1.7 (841 reviews)
Reviewer's quote

...Customer service is non-existent. Come on Amazon. You can do better...

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...99 AGAIN I'm SO SICK OF HAVING TO CHECK MY BANK ACCOUNT EVERY SINGLE MONTH BECAUSE THESE PEOPLE KEEP CHARGING ME AND I'M NOT USING THEIR SERVICE..

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Audible and Hulu Pros and Cons

Pros
  • Product
  • Service is great
  • Selection
  • Shows
  • Old hulu
  • Price
Cons
  • Customer service
  • Thievery
  • Underhanded way to bait customers
  • Poor quality service
  • New ui
  • Bad customer service

Audible and Hulu Most Positive Reviews

Top rated reviews
5

You obviously accepted an offer for a free ebook download which included a free trial period which required you to OPT O...

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5

I have used hulu for several years on and off. I cancel when they don't provide past seasons of shows. The past month...

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5

Okay, so I am writing this review because of two things. First, I just don't understand all of the billing problems that...

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5

I saw pretty little liars season 3,on hulu so I signed up after 3 days it disappeared. I called them and the answer was...

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Audible and Hulu Most Critical Reviews

Lowest rated reviews
1

I subscribed for a free trial of Audible. Never used it, didn't find a use for it, pretty useless product in my opinion...

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1

When Hulu first started out offering the Plus subscriptions there was still a vast majority of content available even fo...

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1

Audible has now charged me twice for a subscription that I'm pretty darn sure I have never signed up for. I cant...

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1

When I started my first week of HULU PLUS, I could not believe the number of advertisements playing during each 30 somet...

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Audible and Hulu Latest Reviews

Recent published reviews
3

My account is missing. Customer service is non-existent. Come on Amazon. You can do better. Give me my books.

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1

Constantly freezes/crashes, typically right after commercials.
Have to reload the app and watch the commercials again.

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1

Tried to cancel item Id accidentally ordered

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2.4

You never answered my phone call I had waited about 35 minutes

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Audible and Hulu Products and Services

Most reviewed product and services
  • Audible Membership (67 reviews)
  • Audible Free Trial (21 reviews)
  • Audible Customer Care (19 reviews)
  • Hulu Streaming Service (678 reviews)
  • Hulu Watchlist (217 reviews)
  • Hulu Commercial (131 reviews)