PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Audibel and Miracle Ear as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Audibel
Miracle Ear

Audibel and Miracle Ear Overview

Total reviews 113 440
Company responses 11 0
Issues resolved 0 6

Audibel and Miracle Ear Consumer Ratings

Rank
98 out of 910 in Medical Supplies and Equipment category
150 out of 910 in Medical Supplies and Equipment category
Customer service
60 in category
99 in category
Product or Service Quality
79 in category
141 in category
Price Affordability
141 in category
220 in category
Diversity of Products or Services
101 in category
152 in category

Audibel and Miracle Ear Rating Details

Customer service
2.4
(45 reviews)
2
(176 reviews)
Reviewer's quote

...Though I am satisfied with my aids the company customer service leaves very much to be desired. Audibel needs to have some standards for their stores, at least inspect them before selling their franchises..

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...nice but that changed when we tried to return because he was very rude and combative when we tried even talk about returning them!! Now my mother has called customer service on there main website to get that she should go back they're sure he would work with her. So in other words not return them because he...

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Product or Service Quality
2.5
(42 reviews)
1.9
(159 reviews)
Reviewer's quote

...Believe me, every chance I get to review these things or comment on social media, it will be as negative as possible to dissuade people from buying your *** product..

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Whatever it is, this phone service SUCKS !! Always has and I dont care if its more automated or cost savings! I want to talk directly to someone!! If my wife didnt like the company so well, wed be GONE!! And you will probably never respond to this!!!..

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Price Affordability
2.2
(37 reviews)
1.7
(154 reviews)
Reviewer's quote

...Then my audiologist put in sample aids and i could hear! Then, the price: $5200 for two. I went to EBay and bought a used pair of the same units for $350. With batteries, wax filters and eartips, i have about $400 invested...

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...I found out there is a scale of price that you pay, the units are the same but a higher price give you access to more features of the program . I found very similar product at Costco with much better service at a quarter of the price. Andre..

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Diversity of Products or Services
2.6
(37 reviews)
2.1
(132 reviews)
Reviewer's quote

They tweaked it{or so they claimed} and then they said,"well,his fingers are too big and clumsy(having done real work all his life and not sold bogus products to people}and he really needed a different type. Of course it would cost almost twice what Id paid for the one I had bought BUT!!!They would...

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...Miracle ear has not returned any of my money and I returned the products good as new. This is FALSE advertising at it's best, or just straight out lying? Certainly not a good way to treat old people with hearing problems already! Management should be ashamed, but money hungry people care zero!..

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Audibel and Miracle Ear Pros and Cons

Pros
  • Quality of the aids
  • Has been in businesse many years
  • Whole process
  • Staff at the location i went to was great
  • Kindness
  • Good staff
Cons
  • Inadequate service
  • Consumer service
  • Poor customer service
  • Customer service
  • Unprofessional
  • Refund policy

Audibel and Miracle Ear Most Positive Reviews

Top rated reviews
5

You are greeted with the American flag colors on the front of their office. The office is behind The Horse and Jockey...

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5

My husband and I both just left the Miracle Ear office in Merritt Island , Fl. where Morgan and Melody both give great ,...

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5

I was fitted over 4 years ago, I was 39 years old and believe me it wasn't something that I was ready for, but it was ge...

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5

Go to Hamburg location in Lexington, Ky. Tracy and Debbie are great. Spend as much follow-up time as necessary and...

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Audibel and Miracle Ear Most Critical Reviews

Lowest rated reviews
1

My mother spent $6000 on hearing aids and has been back about 12 times complaining that she cannot hear. The tech at...

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1

Tried to return the hearing aids today to the Office at Westgate Plaza, 12091 Anderson Road, Tampa, FL 33625 due to the...

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1

I have had my hearing aids for nearly a year. I hate these things with a passion. I still cant hear very well and they...

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1

The end of last year 2019 I when to Miracle ear after receiving an ad in the mail. I was tested and found a hearing...

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Audibel and Miracle Ear Latest Reviews

Recent published reviews
3.8

I have been with you sense 2016 spent a large amount of money....always buy my batteries there also and had a bad...

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3.1

Whatever it is, this phone service SUCKS !! Always has and I dont care if its more automated or cost savings! I want to...

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1

I purchased 2 hearing aids in 2018 in Sun City Center Florida from audible. I was told that all future visits would be...

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3

The product is not working and no one can fix it.I have to two different stores and no one has been able to find the...

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