PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Audi and Volvo Cars as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Audi
Volvo Cars

Audi and Volvo Cars Overview

Total reviews
69
61
Company responses
0
0
Issues resolved
1
1

Audi was first mentioned on PissedConsumer on Nov 20, 2007 and since then this brand received 69 reviews. It is 8 reviews more than Volvo Cars received since Jan 22, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Volvo Cars customer support team than with Audi customer service.

Audi and Volvo Cars Consumer Ratings

Rank
68 out of 1243 in Auto category
37 out of 1243 in Auto category
Customer service
64 in category
44 in category
Staff
48 in category
44 in category
Product or Service Quality
42 in category
43 in category

According to consumer ratings and reviews, Volvo Cars ranks 31 points higher in the Auto category than Audi. People gave Audi 1.3 stars for Customer service criterion in Auto category and it is 68 points higher than the worst rated brand in this category. At the same time, Volvo Cars was rated 1.5 stars for Customer service criterion in this category and it is 88 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Volvo Cars has a higher rating than Audi. Regarding Product or Service Quality criterion, consumers gave Audi 1.7 stars and it is 68% greater than other in category. Volvo Cars however was rated 1.7 stars and it is 67% greater than other in category.

Audi and Volvo Cars Rating Details

Customer service
1.3 (31 reviews)
1.5 (22 reviews)
Reviewer's quote

...As an update, I did hear back from Audi America Customer Service. My letter to the CEO got passed to them to complete the circle by saying how sorry they were for my experience. Nothing more, so this is how Audi stands behind a car...

Charles S

Dear Sir , wish you'r having good day there , my name is Hosam Eldin Abdelmohsen Ahmed and gladly i'am customer of you as i bough my 1st Volvo V40 R Design 2014 . i enjoyed the trial and i do all my care mentainence at your legal service centers usually with AboRawaash center except my last 2 cycle...

Hosam E
Staff
1.6 (27 reviews)
1.7 (20 reviews)
Reviewer's quote

...The part came off more as time went on, by the contact of the road and the lack of attention of the staff. If the issue I reported would have been properly analyzed, this would not have become an issue. However, it did...

Manuel

When I received the service call from Adam, the service manager, it became clear to me that he nor the certified staff members responsible for servicing my Volvo were job knowledgeable. Adam informed me that they did not find any leaks, but because I had put too much air in three tires and not...

Alecia T
Product or Service Quality
1.7 (26 reviews)
1.7 (21 reviews)
Reviewer's quote

Ist time at this dealership..came in for recall install. Told rep my surprise at discovering no remote start option on key fob. He replied.." Audi assumes that people who buy this car have a garage"..how arrogant!

PissedConsumer1458822

...Parts are impossible to obtain and customer service is terrible..

Jason A

Audi and Volvo Cars Pros and Cons

Pros
  • Yet to know
  • Vehicle
  • Style and comfort when new
  • Very well built
  • Its shape
  • Value
Cons
  • Customer service
  • Accountability
  • Audi financial services ability to execute
  • Customer service
  • Full of major original defects
  • Poor salesmanship

Audi and Volvo Cars Most Positive Reviews

Top rated reviews
4

I purchased my Audi A4 in February/March of 2014. My vehicle was actually a 2013 model that had been used by the...

5

I have a 2013 XC60 T6 AWD with Polestar chip added. I bought this with 6100 miles from a dealer in Santa Rosa, Californi...

Audi and Volvo Cars Most Critical Reviews

Lowest rated reviews
1

Own an Audi A4 S Line 2.0 TDI, the higher range of the model. On 85000 miles, 6 years old, full service history, the eng...

1

Volvo


To Whom It May Concern

I wish to file a complaint with your Volvo/ Saab Of Charlotte, Independence, concerning...

Audi and Volvo Cars Latest Reviews

Recent published reviews

I have been writing to Audi about the complaint in the car from the day they delivered. I am giving them last to look...

Read all 69 reviews

The salesmen who sale the car promised that volvo is best is after sales service , but it can be wrong becaz my...

Read all 61 reviews

Audi and Volvo Cars Products and Services

Most reviewed product and services
  • Audi Car (36 reviews)
  • Audi Auto Leasing (5 reviews)
  • Audi Customer Care (5 reviews)
  • Volvo Cars Car (20 reviews)
  • Volvo Cars Car Repair (7 reviews)
  • Volvo Cars Repair (3 reviews)