PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Audi and Mercedes-Benz as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Audi
Mercedes-Benz

Audi and Mercedes-Benz Overview

Total reviews 89 194
Company responses 0 0
Issues resolved 1 2

Audi and Mercedes-Benz Consumer Ratings

Rank
73 out of 474 in Auto category
63 out of 474 in Auto category
Customer service
74 in category
60 in category
Product or Service Quality
43 in category
39 in category
Price Affordability
64 in category
62 in category
Value for money
36 in category
50 in category

Audi and Mercedes-Benz Rating Details

Customer service
1.3 (41 reviews)
1.4 (45 reviews)
Reviewer's quote

* Yesterday afternoon, a young and unexperienced guy from your customer service called me back to get me out for 30 min a sales pitch to finally tell me that Audi will do nothing. Highly disappointed and especially during this highly stressing time to save lifes, i stopped the call and gave them 2...

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This very expensive car is dead in my garage Thanks Mercedes! ! ! I called customer service and they were very quick to tell me they would not help. I feel I am being taken advantage off because off the date of the class action lawsuit. I had no idea of the lawsuit until my car had this issue, on...

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Product or Service Quality
1.8 (36 reviews)
1.9 (36 reviews)
Reviewer's quote

... fare at all and the sad part is that i did love Audi this is my second car i was even planing on buying another one until this happened not far i believe the service department did a horrible job on diagnostic please help 5k is a lot of money especially low mileage it's not even at 75k yet. This isn't funny at all :( and i would like to add that since i purchased this q5i take it on the regular for oil change i take it to audi meadowlands service and i never waist time on oil changes please see my record on you end its not far at all....

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...Are these cars lowering the quality. I really do not think this high class of vehicle should have this happening to it. Sent from my iPhone..

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Price Affordability
2 (32 reviews)
2.1 (32 reviews)
Reviewer's quote

Once I asked to pay attention to the data I shared above, I got 70% discount from this ridiculous 9,000 Euro price. Local customer service is saying that something like that can happen in a mechanical vehicle, but I would like to know to clarify two issues: They think it’s okay that it happens to...

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electrical issue that caused the injector to stay open and bent the rods. Lane Assist disable and car called S.O.S. on its own. Then Traction control light came on and car went into Manual mode. Injector got stuck open and dumped fuel all over the engine. Now I need a new engine. Mercedes Benz is...

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Value for money
2 (30 reviews)
1.7 (27 reviews)
Reviewer's quote

...tiered for your Audi and never buy again due to such a sili problem and due to shortage of parts I dont know how because of Audi is very big company and no value of time By by Audi Nobody reply from Audi I dont know why Audi is no care your customers And this is very bad for Audi brand Its a better Indian manufacture car Immediately I want sell my car when is ready really Im very tiered your service You remove in showroom for all service banners seriously rubbish...

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...That doesn't help if the value of the car goes down because of the paint issue. ..

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Audi and Mercedes-Benz Pros and Cons

Pros
  • You suppouse it has good quality
  • Yet to know
  • Vehicle
  • Nice cars
  • Have a real human at phone
  • Good performance
Cons
  • Customer service
  • Accountability
  • Service dept
  • Customer service
  • Sevice is suck and attitude od staffs are bad
  • Lack of assistance with problem from dealer and corporate

Audi and Mercedes-Benz Most Positive Reviews

Top rated reviews
5

My son and his girlfriend were on a road trip with their three dogs from LA to Detroit last on May 5th. They slowed for...

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5

Dear sir,
I'm your customer for 50 years, I'm 78 years old and I have Merc. 250CE from 1970 in my garage and other 3 merc...

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4.2

No complaints, suggestion only, i read that r8 specific track car is going on. Why not make engine a freevalve engine,...

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4.4

I just purchased a 2018 GLC 300 4matic, I like it but I don’t love it!!!! My 2015 AMG GLK 350 I LOVED!!! I got the AMG...

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Audi and Mercedes-Benz Most Critical Reviews

Lowest rated reviews
1

Own an Audi A4 S Line 2.0 TDI, the higher range of the model. On 85000 miles, 6 years old, full service history, the eng...

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1

I travelled Monday morning on Mercedez Benz this week only from Patiala to Chandigarh. The Journey I had was even worse...

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1

Our Q5 recently encountered a problem, with the front driver side/passenger side headlights cracking, which resulted in...

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1

Bought a 2014 GL450 for eight months. Up til now, I've been having problem left and right. I take to the dealer more...

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Audi and Mercedes-Benz Latest Reviews

Recent published reviews
1

My name is Hitesh mungalpara and I am from Rajkot Gujarat
I have Audi A6 matrix and my car last 15 days in Rajkot worksho...

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1

electrical issue that caused the injector to stay open and bent the rods. Lane Assist disable and car called S.O.S. on...

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1.6

Purchased a 2014 2 years ago and the piston went and a eco light went on and I need help on covering for the money I'm...

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No votes

My car problem is continue , don't get any solution from Mercede Service

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Audi and Mercedes-Benz Products and Services

Most reviewed product and services
  • Audi Car (38 reviews)
  • Audi Customer Care (6 reviews)
  • Audi Auto Leasing (5 reviews)
  • Mercedes Benz Car (132 reviews)
  • Mercedes Benz Customer Care (8 reviews)
  • Mercedes Benz Car Repair (7 reviews)