PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Au Pair In America and Cultural Care Au Pair as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Au Pair In America
Cultural Care Au Pair

Au Pair In America and Cultural Care Au Pair Overview

Total reviews
25
81
Company responses
0
0
Issues resolved
0
2

Cultural Care Au Pair was first mentioned on PissedConsumer on Sep 23, 2008 and since then this brand received 81 reviews. It is 56 reviews more than Au Pair In America received since Jun 5, 2010.

Au Pair In America and Cultural Care Au Pair Consumer Ratings

Rank
15 out of 235 in Kids category
175 out of 1963 in Professional Services category
Customer service
13 in category
126 in category
Value for money
12 in category
93 in category
Website
9 in category
141 in category

Au Pair In America and Cultural Care Au Pair Rating Details

Customer service
1.5 (8 reviews)
1.2 (32 reviews)
Reviewer's quote

We have 2 young daughters (5 and 3) and thought that the au pair program would be beneficial to have someone outside the states come and give them a broader world view as well as help with managing the kids. Within 11 months I had 2 au pairs who were completely useless. The first au pair barely...

PissedConsumer892435

...Horrible customer service. Buyer beware..

PissedConsumer843706
Value for money
1.8 (6 reviews)
1.3 (27 reviews)
Reviewer's quote

Once they realized how bad she was (she had to be physically removed from our house while still on drugs by security and our AP contact), they kept all our money, blocked us from their website and refused to work with us, as if it were our fault. This company is known to offer poor quality APs and...

PissedConsumer1510814

...Many work extra hours and many work on the side Others don't get paid over the summer while kids are at sleep away camp They should be shut down It's just a money making machine and corporate is just lazy and awful to deal...

PissedConsumer1289618
Website
2.2 (6 reviews)
2 (30 reviews)
Reviewer's quote

The website clearly says that we do not have to do that except for cluster meeting or school and truthfully our au pair said she could drive but was always drifting into oncoming traffic every time we took her driving so we did not feel comfortable. After we moved our au pair began lying and faking...

michelle o

They are extremely pushy, there is a lot of money involved for marketing the program.The candidates for the most part are not qulaified. They advertise the Au pair Program like its a vacationThey don't disclose information, and its just a big melting pot with bad families and bad unqualified...

PissedConsumer1704580

Au Pair In America and Cultural Care Au Pair Pros and Cons

Pros
  • Local service
  • Au pairs
  • Website
  • Selection of candidates
Cons
  • Slightly higher expense
  • Customer service
  • Refund policy
  • No recourse for bad service

Au Pair In America and Cultural Care Au Pair Most Positive Reviews

Top rated reviews
4.3

I had a serious problem that ended in rematch. She just followed me around and seemed to not know what to do, then she...

4.2

I don't know why there are such negative comments here. I can't imagine that kind of poor care or how that would...

Au Pair In America and Cultural Care Au Pair Most Critical Reviews

Lowest rated reviews
1

The au pair that we were matched with was NOT infant qualified (did not know anything about caring for a baby and had no...

1

I was an au pair with EF Cultural care and it was a terrible experience, I am teacher and have experience working with...

Au Pair In America and Cultural Care Au Pair Latest Reviews

Recent published reviews
2

We used to have a good community counselor But when she left the agency the new one was not good. If you have a good au...

Read all 25 reviews
1.4

They are extremely pushy, there is a lot of money involved for marketing the program.
The candidates for the most part ar...

Read all 81 reviews

Au Pair In America and Cultural Care Au Pair Products and Services

Most reviewed product and services
  • Au Pair In America Child Care Program (7 reviews)
  • Au Pair In America Customer Care (2 reviews)
  • Cultural Care Au Pair Child Care Program (22 reviews)
  • Cultural Care Au Pair Customer Care (15 reviews)
  • Cultural Care Au Pair Program (5 reviews)