PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Au Pair In America and AuPairCare as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Au Pair In America
AuPairCare

Au Pair In America and AuPairCare Overview

Total reviews
25
18
Company responses
0
0
Issues resolved
0
0

Au Pair In America and AuPairCare Consumer Ratings

Rank
18 out of 146 in Kids category
6 out of 76 in Kindergartens and Nurseries category
Customer service
12 in category
4 in category
Website
11 in category
4 in category
Value for money
12 in category
5 in category
Product or Service Quality
12 in category
6 in category

Au Pair In America and AuPairCare Rating Details

Customer service
1.5 (8 reviews)
1.6 (12 reviews)
Reviewer's quote

We have 2 young daughters (5 and 3) and thought that the au pair program would be beneficial to have someone outside the states come and give them a broader world view as well as help with managing the kids. Within 11 months I had 2 au pairs who were completely useless. The first au pair barely...

Read full review

...EMPLOYMENT means you come here to provide a service and in turn are paid for that service. Do the math and calculate what you would make at minimum wage and total all of your monthly bills if room and board were not provided. Then add the extras like a car and insurance and a phone and cable, etc...

Read full review
Website
2.2 (6 reviews)
1.9 (11 reviews)
Reviewer's quote

The website clearly says that we do not have to do that except for cluster meeting or school and truthfully our au pair said she could drive but was always drifting into oncoming traffic every time we took her driving so we did not feel comfortable. After we moved our au pair began lying and faking...

Read full review

Most of the au pairs do not have the extensive childcare experience that they claim to have on the website. Most of these girls want to come over for a 'free' and 'easy' trip to the US or to come and find a husband. Or first au pair lasted not even 6 weeks and claimed it was too hard and my kids...

Read full review
Value for money
1.8 (6 reviews)
1.3 (13 reviews)
Reviewer's quote

Once they realized how bad she was (she had to be physically removed from our house while still on drugs by security and our AP contact), they kept all our money, blocked us from their website and refused to work with us, as if it were our fault. This company is known to offer poor quality APs and...

Read full review

...As long as the money is going into Au Pair Cares pocket, families are put at risk by being given au pairs who endanger children..

Read full review
Product or Service Quality
1.5 (6 reviews)
1.3 (12 reviews)
Reviewer's quote

I had a serious problem that ended in rematch. She just followed me around and seemed to not know what to do, then she wrecked our car. It was a nightmare. My LCC was to my house in no time. We had chosen the wrong au pair for us after several good au pairs. This one was a good interviewer that did...

Read full review

The site clearly states that they will refund you at a certain rate depending on your situation (mine was $500 of the $700 monthly fee). After one week, we were forced to rematch because the AP provided had lied about her qualifications (she said she was experienced with toddlers and specifically...

Read full review

Au Pair In America and AuPairCare Pros and Cons

Pros
  • Local service
  • Area director
Cons
  • Slightly higher expense
  • Fees
  • Services
  • Quality of childcare

Au Pair In America and AuPairCare Most Positive Reviews

Top rated reviews
4.2

I had a serious problem that ended in rematch. She just followed me around and seemed to not know what to do, then she...

Read full review
5

I’ve hosted au pairs through AuPairCare for 3 years and came across this site and felt I needed to set the record...

Read full review
No votes
No votes

Au Pair In America and AuPairCare Most Critical Reviews

Lowest rated reviews
1

The au pair that we were matched with was NOT infant qualified (did not know anything about caring for a baby and had no...

Read full review
1

I was au pair from AU PAIR CARE – I really do not recommend the company. For the company just money are important not...

Read full review
1

We have 2 young daughters (5 and 3) and thought that the au pair program would be beneficial to have someone outside the...

Read full review
1

Please be very diligent in vetting Au Pairs especially ones in the rematch pool. Be very worry of believing Au Pair Care...

Read full review

Au Pair In America and AuPairCare Latest Reviews

Recent published reviews
2

We used to have a good community counselor But when she left the agency the new one was not good. If you have a good au...

Read full review
1

Stay Away and Keep Your Kids Safe!
I signed up for an au pair through Au Pair Care. My au pair was very aggressive with m...

Read full review
1

AP in America sent us a deranged AP with a drug addition. Once they realized how bad she was (she had to be physically...

Read full review
1.7

The site clearly states that they will refund you at a certain rate depending on your situation (mine was $500 of the...

Read full review

Au Pair In America and AuPairCare Products and Services

Most reviewed product and services
  • Au Pair In America Child Care Program (7 reviews)
  • Au Pair In America Customer Care (2 reviews)
  • Aupaircare Child Care Program (12 reviews)
  • Aupaircare Nanny (1 review)