PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ATT and Yelp as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

ATT
Yelp

ATT and Yelp Overview

Total reviews
5784
696
Company responses
0
0
Issues resolved
27
0

ATT was first mentioned on PissedConsumer on Aug 1, 2007 and since then this brand received 5784 reviews. It is 5088 reviews more than Yelp received since Jan 6, 2011.

ATT and Yelp Consumer Ratings

Rank
254 out of 1945 in Telecommunications category
10 out of 227 in Review Websites and Directories category
Customer service
236 in category
8 in category
Product or Service Quality
155 in category
12 in category
Website
222 in category
12 in category

ATT and Yelp Rating Details

Customer service
1.3 (1573 reviews)
1.2 (350 reviews)
Reviewer's quote

I have been a loyal customer of ATT Wireless since 1997 and in October 2019 I experienced a billing issue on an upgrade. This is the point where you will discover the company you are dealing with has no loyalty or concern for you, Its like pulling teeth to get any rep to actually help you but you...

Amish

I believe the company is playing on the mental model of the customers who come from the user experience of being offered a promotion to try out a platform when they join. Yelp refuses to highlight the fact that the customer is going to be charged before the promotion kicks in and plays on this...

Allana
Product or Service Quality
1.8 (1357 reviews)
1.2 (307 reviews)
Reviewer's quote

...I have never been treated so horrible before with customer service. I told them that when I ordered my phone it ststed I had zero balance so how can I still owe. I would have been glad to wait 6 more months to upgrade and get the credit along with the newest S11 due out this coming March...

Danw1

Kate keeps calling me from Yelp to sell their advertising. I advised that I do not want to pay for their advertising because my other advertising using signs is working really well. She began to bully me into her advertising and how it would be so helpful with my business. I kept saying I'm not...

Kammy
Website
1.8 (1222 reviews)
1.5 (327 reviews)
Reviewer's quote

...The website stated that the devices cannot be unlocked. Within one day (after 3 days of ownership) I found the corporate store and I attempted to quickly return the devices. I did not care about anything besides trying desperately to spend time at home where I was supposed to be relaxing for once...

Jason B

...asked why they would not recommend half of my reviews since each was a client, and can easily be verified as such since there is a developer notice on their website, and their website is included in my portfolios? Yelp's reply was that their review approval system is automated and they have no control over it. Since I contacted Yelp in...

PissedConsumer1685172

ATT and Yelp Pros and Cons

Pros
  • Installation technician
  • Price
  • Coverage area
  • Unethical business practice
  • Terrable
  • Biased
Cons
  • Poor customer service
  • Charges
  • Deceptive policies
  • Yelp is commiting internet extortion
  • Unsure of integrity of the company
  • Lies hurt my business

ATT and Yelp Most Positive Reviews

Top rated reviews
5

I have a Uverse & landline account with AT&T. The 1st month I was overcharged. I called customer service & s...

5

Our business recently received several positive reviews from legitimate existing live people - our customers. We were...

ATT and Yelp Most Critical Reviews

Lowest rated reviews
1

This makes the fourth time ATT installers have had us wait around from 8AM to 5PM for an installer that never called and...

1

Why did yelp remove my negative post for Athenix Institute in Irvine Ca.
Athenix flagged and yelp removed it asap... why...

ATT and Yelp Latest Reviews

Recent published reviews
1

I have been a loyal customer of ATT Wireless since 1997 and in October 2019 I experienced a billing issue on an...

Read all 5784 reviews
1

Not make sense pay $ 700 for ad on yelp. we get 0 customers.
We get all customers from advertising on craiglist for free...

Read all 696 reviews

ATT and Yelp Products and Services

Most reviewed product and services
  • Att Phone Service (746 reviews)
  • Att Internet Service (651 reviews)
  • Att Customer Care (410 reviews)
  • Yelp Review Listing (195 reviews)
  • Yelp Advertisement (84 reviews)
  • Yelp Customer Care (54 reviews)