Att vs Xfinity

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Att

Telecommunications
  • 17 ISSUES RESOLVED
  • 4723 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Installation technician 17
  • Coverage area 10
  • Price 8
  • Phone 7
  • Introductory price 6

Customers don't like

  • Poor customer service137
  • Deceptive policies69
  • Charges59
  • Customer service42
  • How dishonest they are13

Products by Att

No items

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Xfinity

Telecommunications
  • 2 ISSUES RESOLVED
  • 460 TOTAL REVIEWS
  • $56.2K CLAIMED LOSSES
  • $525 AVERAGE LOSS
1.6
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Internet speed 5
  • Hearing of same horrible experience from others 3
  • Installer 3
  • That i was not only one being screwed 3
  • Promotional prices 2

Customers don't like

  • Customer service11
  • Service9
  • Poor customer service8
  • Service does not work7
  • Unwillingness to rectify situation7

Products by Xfinity

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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