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Telecommunications
  • 18 ISSUES RESOLVED
  • 4795 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Installation technician 17
  • Coverage area 10
  • Price 8
  • Phone 7
  • Introductory price 6

Customers don't like

  • Poor customer service127
  • Deceptive policies66
  • Charges55
  • Customer service38
  • How dishonest they are11
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Vyve Broadband

Telecommunications
  • 1 ISSUES RESOLVED
  • 156 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $63.4K AVERAGE LOSS
1.6
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Internet when it works 5
  • No contract 4
  • When it works it is great 3
  • Month to month billing 2
  • Speed when it worked 1

Customers don't like

  • Customer service10
  • Customer care9
  • Overpriced7
  • Quality of service6
  • Poor value5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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