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Telecommunications
  • 17 ISSUES RESOLVED
  • 4923 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Installation technician 17
  • Coverage area 10
  • Price 8
  • Phone 7
  • Introductory price 6

Customers don't like

  • Poor customer service137
  • Deceptive policies69
  • Charges59
  • Customer service47
  • How dishonest they are13
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Vonage

Telecommunications
  • 0 ISSUES RESOLVED
  • 212 TOTAL REVIEWS
  • $42.1K CLAIMED LOSSES
  • $496 AVERAGE LOSS
1.4
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • When they are truthful 2
  • Service until i must contact support 2
  • Connectivity 1
  • Reliable phone service 1
  • Promise of service to be provided 1

Customers don't like

  • Customer service14
  • Billing9
  • Fraudulent misrepresentation7
  • Service7
  • Executive response team4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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