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Telecommunications
  • 21 ISSUES RESOLVED
  • 5397 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Reliability
  • Installation technician 17
  • Coverage area 10
  • Price 9
  • Phone 8
  • Introductory price 8

Customers don't like

  • Poor customer service183
  • Charges36
  • Deceptive policies31
  • Billing8
  • Deception7
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Vivint

Security and Protection Services
  • 3 ISSUES RESOLVED
  • 572 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.9
Customer service
Billing Practices
Website
Diversity of Products or Services
Reliability
  • Price 6
  • Speed when it worked 4
  • Service 4
  • Equiptment at first 4
  • Service was okay until you have to contact them 2

Customers don't like

  • Customer service23
  • Service6
  • Cancellation policies5
  • Scripted answers from service reps4
  • Lack of resoution4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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